Epicured, Inc. logo

Remote Social Care Navigator for Medicaid Services

$20-22/hr•Full-timeRemote

location_on75, Highland Road, City of Glen Cove, Nassau County, New York, 11542, United States

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Job Description

About the Role

A health-focused company is seeking a Social Care Navigator is looking for a Remote Social Care Navigator to support Medicaid members through comprehensive care navigation and referral coordination services. This role is pivotal in ensuring members receive the necessary support and resources to manage their health effectively.

The Opportunity

In this position, you will serve as a vital link between Medicaid members and essential health services. Your primary focus will be managing high-volume member communications, ensuring that every interaction is handled with empathy, professionalism, and efficiency. You will coordinate referrals to critical services, such as nutrition support, helping members navigate the complexities of the healthcare system.

What We Offer

We are committed to supporting our team members with a competitive hourly rate of $20.00–$22.00 per hour. In addition to competitive pay, we provide comprehensive benefits including health insurance and paid time off, allowing you to maintain a healthy work-life balance.

Who We Are Looking For

We are seeking candidates with strong communication skills and experience working in a virtual contact center environment. Familiarity with Medicaid programs is essential, as you will be guiding members through specific program requirements and eligibility criteria. The ideal candidate is organized, detail-oriented, and capable of adhering to strict compliance standards while maintaining a high level of service quality.

How to Apply

If you are passionate about helping others and have the skills to thrive in a remote, high-volume communication environment, we encourage you to apply. Join our team and make a meaningful impact on the lives of Medicaid members every day.

Work location

Work model: Remote

75, Highland Road, City of Glen Cove, Nassau County, New York, 11542, United States

City of Glen Cove, New York

Open in Google Maps(40.86658, -73.62413)

Key Responsibilities

  • check_circleSupport Medicaid members through care navigation services
  • check_circleCoordinate referrals to nutrition services
  • check_circleManage high-volume member communications
  • check_circleAdhere to compliance standards

Requirements

  • verifiedExperience in a virtual contact center
  • verifiedFamiliarity with Medicaid programs

Benefits & Perks

check_circleHealth insurancecheck_circlePaid time off

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Frequently asked questions about Remote Social Care Navigator for Medicaid Services at Epicured, Inc.

What does a Remote Social Care Navigator for Medicaid Services at Epicured, Inc. do?expand_more
A Remote Social Care Navigator for Medicaid Services at Epicured, Inc. is responsible for the following: Support Medicaid members through care navigation services; Coordinate referrals to nutrition services; Manage high-volume member communications; and Adhere to compliance standards.
What are the requirements for this Remote Social Care Navigator for Medicaid Services role?expand_more
To qualify for the Remote Social Care Navigator for Medicaid Services at Epicured, Inc. position, applicants should have: Experience in a virtual contact center; and Familiarity with Medicaid programs.
What is the salary range for Remote Social Care Navigator for Medicaid Services at Epicured, Inc.?expand_more
The advertised salary range for Remote Social Care Navigator for Medicaid Services at Epicured, Inc. is $20-22/hr.
Where is the Remote Social Care Navigator for Medicaid Services role at Epicured, Inc. located?expand_more
Remote Social Care Navigator for Medicaid Services at Epicured, Inc. is based in 75, Highland Road, City of Glen Cove, Nassau County, New York, 11542, United States. This is a remote role.
Is this Remote Social Care Navigator for Medicaid Services job remote, hybrid, or on-site?expand_more
Epicured, Inc. has listed this Remote Social Care Navigator for Medicaid Services role as remote.
How much experience is required for this Remote Social Care Navigator for Medicaid Services role?expand_more
Candidates for Remote Social Care Navigator for Medicaid Services at Epicured, Inc. should have mid level.
What skills do you need for the Remote Social Care Navigator for Medicaid Services role at Epicured, Inc.?expand_more
Key skills for Remote Social Care Navigator for Medicaid Services at Epicured, Inc. include medicaid.
What category does the Remote Social Care Navigator for Medicaid Services role belong to?expand_more
Remote Social Care Navigator for Medicaid Services at Epicured, Inc. is part of the Social Work job category on Recrutus.