Service Manager
Not Disclosed•Full-TimeOn-site
location_on2235, Southeast Salmon Street, Buckman, Portland, Multnomah County, Oregon, 97214, United States
About the Role
You are a driven and experienced Service Manager who excels at leading teams, streamlining operations, and delivering a consistently high-quality customer experience. In this role, you will oversee the daily operations of the service department, coach and motivate a skilled service team, and ensure customers receive professional, reliable, and timely service. Your background in automotive service management, combined with strong leadership and communication skills, will allow you to create a positive, results-focused service culture.
About the Team
You will do this with the support of the Tonkin Family of Dealerships, a long-standing and respected automotive group known for its commitment to quality, customer care, and employee success. Tonkin values strong leadership, accountability, and long-term growth—providing the stability, resources, and trust needed for you to lead with confidence.
Why Join Tonkin?
At Tonkin, we don't just sell and service cars—we build lasting relationships with our customers and our team. As a locally owned and operated group, we treat our employees like family, offering stability and long-term career growth. We invest in your success with ongoing training and opportunities for promotion within our dealership network. Join a team that values teamwork, integrity, and customer-first service, where your contributions are recognized and rewarded.
Apply Today
If you are an experienced Service Manager ready to take the next step in your career, apply today to join the Tonkin Family of Dealerships and help us drive success—one customer at a time.
Work location
Work model: On-site
2235, Southeast Salmon Street, Buckman, Portland, Multnomah County, Oregon, 97214, United States
Portland, Oregon
Key Responsibilities
- check_circleLead, train, and mentor service advisors and technicians to ensure high performance
- check_circleOversee service department operations including workflow, scheduling, and quality control
- check_circleMaintain strong customer relationships and ensure service needs are met promptly
- check_circleMonitor key performance indicators to improve efficiency and profitability
- check_circleEnsure compliance with manufacturer warranty policies and dealership procedures
- check_circleCollaborate with sales and parts departments to drive overall dealership success
- check_circleHandle escalated customer concerns professionally and resolve issues effectively
Requirements
- verifiedMinimum 3-5 years of experience as a Service Manager in a new car franchise dealership
- verifiedValid driver's license and clean driving record
- verified18 years or older
- verifiedAble to pass a criminal background check
- verifiedAble to pass a drug screen
Benefits & Perks
check_circleEmployer-subsidized Medical and Dental insurance with comprehensive coverage optionscheck_circleCompany-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealthcheck_circleVoluntary benefit options including Short and Long-Term Disability, Critical Illness, Accident, Pet, and additional life insurancecheck_circle401(k) with Company Matchcheck_circleGenerous Paid Time Off that begins accruing from Day 1check_circleExclusive employee pricing for you and your family on parts, service, and vehiclescheck_circlePerformance bonuses
Similar Job Opportunities
Frequently asked questions about Service Manager at Gee Automotive Companies
What does a Service Manager at Gee Automotive Companies do?expand_more
Day-to-day, the Service Manager at Gee Automotive Companies will lead, train, and mentor service advisors and technicians to ensure high performance; oversee service department operations including workflow, scheduling, and quality control; maintain strong customer relationships and ensure service needs are met promptly; and monitor key performance indicators to improve efficiency and profitability.
What are the requirements for this Service Manager role?expand_more
Gee Automotive Companies is looking for candidates who meet the following requirements: Minimum 3-5 years of experience as a Service Manager in a new car franchise dealership; Valid driver's license and clean driving record; 18 years or older; Able to pass a criminal background check; and Able to pass a drug screen.
Where is the Service Manager role at Gee Automotive Companies located?expand_more
Service Manager at Gee Automotive Companies is based in 2235, Southeast Salmon Street, Buckman, Portland, Multnomah County, Oregon, 97214, United States. This is a on-site role.
Is this Service Manager job remote, hybrid, or on-site?expand_more
Gee Automotive Companies has listed this Service Manager role as on-site.
How much experience is required for this Service Manager role?expand_more
Service Manager at Gee Automotive Companies typically requires 3–5 years of relevant experience at the senior level.
What skills do you need for the Service Manager role at Gee Automotive Companies?expand_more
Key skills for Service Manager at Gee Automotive Companies include CDK; Reynolds & Reynolds; Automotive Service Operations; Warranty Processes; Dealership Systems; and Dealership Management Software.
What category does the Service Manager role belong to?expand_more
Service Manager at Gee Automotive Companies is part of the engineering job category on Recrutus.