What does a Service Associate - Night at EōS Fitness do?

Day-to-day, the Service Associate - Night at EōS Fitness will greet members and guests with a friendly and professional attitude; provide information about gym services, programs, and membership options; address member inquiries, concerns, and complaints promptly and professionally; and check-in members and guests using the gym's management system.

What are the requirements for this Service Associate - Night role?

EōS Fitness is looking for candidates who meet the following requirements: Previous experience in customer service or front desk role; Proficiency in MS Office and familiarity with gym management software; Must be able to work overnight hours (10pm - 6am); CPR certification required within 30 days of hire; Must attend all mandatory company trainings within 30 days of employment; and Ability to lift more than 40 lbs.

Where is the Service Associate - Night role at EōS Fitness located?

Service Associate - Night at EōS Fitness is based in Henderson, Clark County, Nevada, United States. This is a on-site role.

Is this Service Associate - Night job remote, hybrid, or on-site?

EōS Fitness has listed this Service Associate - Night role as on-site.

How much experience is required for this Service Associate - Night role?

Candidates for Service Associate - Night at EōS Fitness should have mid level.

What skills do you need for the Service Associate - Night role at EōS Fitness?

Key skills for Service Associate - Night at EōS Fitness include CPR Certification; MS Office; GYM Management Software; Customer Service; and Front Desk.

What category does the Service Associate - Night role belong to?

Service Associate - Night at EōS Fitness is part of the hospitality & catering job category on Recrutus.

Service Associate — Henderson, NV at EōS Fitness

About EōS Fitness

EōS Fitness is bold, upbeat, and motivating, both in our fitness routines and our work environment. Like our members, our employees know how to rise to a challenge and handle it head-on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this, we live by our Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

About the Role

The Overnight Service Associate serves as the face of the gym during overnight hours, reporting directly to the Operations Manager. This role is designed to be a great host, the members' best source of information, and a creator of a fun atmosphere for members, guests, and staff. Beyond greeting and directing individuals upon entry, you will serve as a representative of the gym's commitment to exceptional service.

You will handle member inquiries and requests, offering knowledgeable assistance to ensure every individual feels valued and supported in their fitness journey. While the role encompasses a broad spectrum of duties, you will remain flexible and adaptive to the evolving needs of the gym, with responsibilities subject to change under the discretion of management.

Hiring Process & Application

To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates. If you need assistance completing the application process or have questions regarding the accessibility of our website, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. EōS Fitness participates in the government eVerify program.

Work location

Work model: On-site

Henderson, Clark County, Nevada, United States

Henderson, Nevada

Key Responsibilities

check_circleGreet members and guests with a friendly and professional attitude
check_circleProvide information about gym services, programs, and membership options
check_circleAddress member inquiries, concerns, and complaints promptly and professionally
check_circleCheck-in members and guests using the gym's management system
check_circleOversee and manage check-in alerts and notifications
check_circleEnsure the front desk area is clean, organized, and stocked with necessary supplies
check_circleProcess payments for memberships, classes, and retail items
check_circleFollow safety protocols and procedures to ensure the well-being of all gym members and staff
check_circleMonitor and manage inventory levels for coolers, beverages, and bar items
check_circleComplete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks

Requirements

verifiedPrevious experience in customer service or front desk role
verifiedProficiency in MS Office and familiarity with gym management software
verifiedMust be able to work overnight hours (10pm - 6am)
verifiedCPR certification required within 30 days of hire
verifiedMust attend all mandatory company trainings within 30 days of employment
verifiedAbility to lift more than 40 lbs
verifiedAbility to access and operate company computer systems

Nice to Have

Experience or strong interest in the fitness industry.

Benefits & Perks

check_circleFree membership for employee and one family membercheck_circleDiscounted Personal Training and merchandise including supplementscheck_circleEmployee referral programcheck_circleDaily Pay offered to access funds before paydayVacation, holiday, and sick pay

Service Associate - Night