Service Apprentice / Service Trainee
Not Disclosed•Full-TimeOn-site
location_onColbert County, Alabama, 35616, United States
About the Role
The Service Engineer Apprentice program is designed to cultivate the next generation of technical experts within DMG MORI. This role serves as the foundational step in a structured 2-to-3-year journey, where participants transition from classroom learning to hands-on mastery of installing, repairing, and moving DMG MORI machines. The position exists to ensure a steady pipeline of certified professionals capable of maintaining the company's high standards of service and customer satisfaction.
As an apprentice, you will spend your days balancing rigorous training with real-world application. You will complete classroom, factory, and online coursework, aiming for scores of 80% or higher, while simultaneously shadowing experienced Service Engineers on customer sites. This dual approach allows you to learn through observation and active assistance, gradually building the competency required to troubleshoot and repair complex machinery independently. The role demands adaptability, as you will frequently navigate abrupt changes in schedules and travel arrangements to minimize customer downtime.
Work Environment & Culture
This position offers a dynamic work environment that blends general office settings at DMG MORI locations with the intensity of manufacturing and machining floors. You will be exposed to environments containing noise, electricity, chemicals, and heavy equipment, requiring a high degree of situational awareness and safety consciousness. The role is physically demanding, involving frequent travel (up to 75%), operating vehicles, and manual tasks such as lifting, bending, and reaching.
We are an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We maintain a drug-free workplace and perform pre-employment substance abuse screening. Please note that employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.
Work location
Work model: On-site
Colbert County, Alabama, 35616, United States
Alabama
Key Responsibilities
- check_circleShadow Service Engineers on service calls and travel to customer sites
- check_circleComplete required technical documents and reports in a timely fashion
- check_circleComplete classroom, factory, and online training classes with 80% or higher scores
- check_circleLearn machine repair and maintenance through observation and hands-on practice
- check_circleAssist Service Engineers in repairing, installing, and moving DMG MORI machines
Requirements
- verifiedHigh School diploma or GED
- verifiedDemonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude
- verified5+ years experience in machine/manufacturing maintenance or related field
- verifiedDMG MORI export licensing eligibility
- verifiedAbility to travel 75%
Nice to Have
Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate, and/or extensive experience (5+ years) in machine/manufacturing maintenance or related field, such as military maintenance training and experience.
Similar Job Opportunities
Skills, education and keywords
Skills: Mechanical, Pneumatic, Hydraulic, Electrical, Electronic, CNC Manufacturing, Machine Maintenance, Repair.
Education: High School diploma or GED required.
Frequently asked questions about Service Apprentice / Service Trainee at DMG MORI USA
What does a Service Apprentice / Service Trainee at DMG MORI USA do?expand_more
In this Service Apprentice / Service Trainee at DMG MORI USA role, you will shadow service engineers on service calls and travel to customer sites; complete required technical documents and reports in a timely fashion; complete classroom, factory, and online training classes with 80% or higher scores; and learn machine repair and maintenance through observation and hands-on practice.
What are the requirements for this Service Apprentice / Service Trainee role?expand_more
To qualify for the Service Apprentice / Service Trainee at DMG MORI USA position, applicants should have: High School diploma or GED; Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude; 5+ years experience in machine/manufacturing maintenance or related field; DMG MORI export licensing eligibility; and Ability to travel 75%.
Where is the Service Apprentice / Service Trainee role at DMG MORI USA located?expand_more
Service Apprentice / Service Trainee at DMG MORI USA is based in Colbert County, Alabama, 35616, United States. This is a on-site role.
Is this Service Apprentice / Service Trainee job remote, hybrid, or on-site?expand_more
DMG MORI USA has listed this Service Apprentice / Service Trainee role as on-site.
How much experience is required for this Service Apprentice / Service Trainee role?expand_more
Service Apprentice / Service Trainee at DMG MORI USA typically requires 5+ years of relevant experience at the intern level.
What skills do you need for the Service Apprentice / Service Trainee role at DMG MORI USA?expand_more
Key skills for Service Apprentice / Service Trainee at DMG MORI USA include Mechanical; Pneumatic; Hydraulic; Electrical; Electronic; CNC Manufacturing; Machine Maintenance; and Repair.
What education is required for Service Apprentice / Service Trainee at DMG MORI USA?expand_more
Educational requirements for this role: High School diploma or GED required.
What category does the Service Apprentice / Service Trainee role belong to?expand_more
Service Apprentice / Service Trainee at DMG MORI USA is part of the engineering job category on Recrutus.
About DMG MORI USA
DMG MORI USA operates within the machinery manufacturing sector, headquartered in Hoffman Estates, IL. The company designs and produces high-precision machine tools alongside sustainable technologies that support global value chains. Its core offerings include turning and milling machines, advanced technologies, and additive manufacturing solutions, all enhanced by integrated automation and end-to-end digitization systems.
The organization serves a diverse range of industrial sectors, including aerospace, automotive, die and mold, medical, and semiconductor industries. These technology solutions are tailored to meet the specific needs of complex manufacturing environments across these fields.
As part of the Global One Company structure, the broader DMG MORI organization employs over 12,000 people and maintains direct contact with approximately 150,000 customer factories. The company maintains a significant international footprint with presence in 43 countries, supported by 16 production plants and 113 sales and service locations. This global network allows the company to actively advance future developments in automation, digitization, and sustainability while delivering its core machinery products.
Browse more roles: All DMG MORI USA jobs, engineering jobs on Recrutus.