Senior Technical Program Manager

About the Team

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Since its inception in 2004 as a subsidiary of Amazon.com, Inc., Lab126 has produced best-selling tablets with breakthrough hardware technology and e-readers that have revolutionized reading. We are driven by a culture that encourages us to work hard, have fun, and make history.

About the Role

This Senior Technical Program Manager role is designed for a seasoned leader who thrives at the frontier of artificial intelligence, agentic systems, and large-scale hardware innovation. You will own and drive the AI transformation strategy across our entire Hardware Engineering organization.

In this autonomous position, you will set the multi-year roadmap for how AI agents, orchestration frameworks, and intelligent systems reshape how our hardware teams design, build, validate, and ship world-class products. Operating as a trusted thought partner to VP- and SVP-level leaders, you will define the strategic AI portfolio across hundreds of engineers and personally architect the operating model that turns AI from experimentation into a durable, org-wide capability. You will be expected to identify second- and third-order opportunities others miss, navigate ambiguity without a playbook, and deliver outcomes that materially change the trajectory of the business.

A Day in the Life

Your day will be a dynamic mix of strategic triage, high-stakes decision-making, and executive influence:

• Morning Portfolio Triage: You will review the AI initiative dashboard across 15+ active workstreams, reprioritizing the top 5 based on shifting business signals. This involves reallocating engineering bandwidth and sending crisp updates on what moved and why.
• Trade-Off Decision Session: You will facilitate working sessions between competing teams, such as those vying for the same applied scientist. Using a structured framework of opportunity cost, time-to-impact, and strategic fit, you will make the call and document the rationale.
• ROI Pressure-Test: You will sit with data science and finance to stress-test a flagship agent system's business case, often uncovering that adoption velocity is the real value driver rather than model accuracy, and adjusting funding asks accordingly.
• SVP Business Review: You will present a 6-pager to the HW SVP staff on quarterly AI portfolio impact, defending build-vs-buy recommendations and securing alignment on significant investments.

Hiring Process

We are looking for individuals who can demonstrate a proven track record of owning programs end-to-end with full autonomy. The selection process focuses on your ability to navigate ambiguity, influence senior leaders, and architect complex technical systems. Candidates will be evaluated on their hands-on familiarity with the modern AI/ML stack and their experience authoring executive narratives and strategy documents.

Equal Opportunity & Culture

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information.

For Los Angeles County applicants, job duties include working safely and cooperatively with staff, adhering to standards of excellence despite stressful conditions, and following all federal, state, and local laws. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.