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  1. Home
  2. chevron_right
  3. it
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  5. Senior Manager, Ticketing
Oak View Group logo

Senior Manager, Ticketing

Not Disclosed•Full-TimeOn-site

location_onMesa Grande Drive, Palm Desert, Riverside County, California, 92210, United States

Apply Now

About Oak View Group and Acrisure Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, spanning venue development, management, hospitality, and sponsorship sales. Founded in 2015, the company operates a collection of seven world-class owned venues and serves a client roster of iconic arenas, stadiums, and cultural institutions across four continents.

Acrisure Arena is the world-class home of the Coachella Valley Lakers, the NBA G League affiliate of the Los Angeles Lakers. Opened in 2022, this premier 11,000+ capacity venue is designed specifically for hockey and made for concerts, serving as the desert's #TheCoolestSpot. The arena provides top-tier hospitality and artist amenities, anchoring the Coachella Valley's emergence as a dynamic hub for professional sports and live entertainment.

The Coachella Valley Lakers embody a culture rooted in excellence, innovation, and player development. Backed by the championship legacy of the Los Angeles Lakers, the franchise connects with local fans and supports regional development, continuing the momentum established by the Coachella Valley Firebirds.

Work location

Work model: On-site

location_on

Mesa Grande Drive, Palm Desert, Riverside County, California, 92210, United States

Palm Desert, California

Key Responsibilities

  • check_circleAct as primary ticketing contact for manifest maintenance, pricing, renewals, and order processing
  • check_circleSupport daily box office operations including ticket sales, will call, and customer service
  • check_circle

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Skills, education and keywords

Skills: Ticketmaster, Archtics, Host, TM1, Janam Scanners, Mobile Technology.

Education: Bachelor's degree or equivalent experience preferred.

Frequently asked questions about Senior Manager, Ticketing at Oak View Group

What does a Senior Manager, Ticketing at Oak View Group do?expand_more
A Senior Manager, Ticketing at Oak View Group is responsible for the following: Act as primary ticketing contact for manifest maintenance, pricing, renewals, and order processing; Support daily box office operations including ticket sales, will call, and customer service; Submit events to Ticketmaster and manage inventory requirements, special offers, and programs; and Collaborate with sales and service teams to support ticketing initiatives and event operations.
What are the requirements for this Senior Manager, Ticketing role?expand_more
Oak View Group is looking for candidates who meet the following requirements: Bachelor's degree or equivalent experience preferred; 4-6+ years of box office/ticketing experience; Direct experience with Ticketmaster suite (Archtics, Host, TM1, Janam scanners, Mobile Technology); and Ability to work flexible schedule including evenings, weekends, holidays.
Where is the Senior Manager, Ticketing role at Oak View Group located?expand_more
Senior Manager, Ticketing at Oak View Group is based in Mesa Grande Drive, Palm Desert, Riverside County, California, 92210, United States. This is a on-site role.
bookmark
Submit events to Ticketmaster and manage inventory requirements, special offers, and programs
  • check_circleCollaborate with sales and service teams to support ticketing initiatives and event operations
  • check_circleMaintain accurate records and reporting related to ticket sales and box office activity
  • check_circleTroubleshoot ticketing system issues and assist with system testing, upgrades, and maintenance
  • check_circleSupport game day and event operations including box office windows and VIP entrances
  • check_circleWork with the NBA on all ticket reporting needs for the team
  • check_circleResolve ticketing issues and complaints in a timely and professional manner
  • check_circleProcess all ticket orders for plans, groups, and individual games for internal and external clients
  • Requirements

    • verifiedBachelor's degree or equivalent experience preferred
    • verified4-6+ years of box office/ticketing experience
    • verifiedDirect experience with Ticketmaster suite (Archtics, Host, TM1, Janam scanners, Mobile Technology)
    • verifiedAbility to work flexible schedule including evenings, weekends, holidays

    Nice to Have

    Bachelor's degree or equivalent experience. Experience with a sports/entertainment facility. Super-user level proficiency with Archtics.

    Benefits & Perks

    check_circleHealth, Dental and Vision insurancecheck_circle401(k) savings plan with company matchingcheck_circlePaid time off including vacation days, sick days, and 11 holidays
    Oak View Group logo
    Company

    Oak View Group

    Industry

    it

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    4+ yrs (Senior)

    Education

    Bachelor's degree or equivalent experience preferred

    Job Type

    Full-Time

    Skills Required

    TicketmasterArchticsHostTM1Janam ScannersMobile Technology
    Is this Senior Manager, Ticketing job remote, hybrid, or on-site?expand_more
    Oak View Group has listed this Senior Manager, Ticketing role as on-site.
    How much experience is required for this Senior Manager, Ticketing role?expand_more
    Senior Manager, Ticketing at Oak View Group typically requires 4+ years of relevant experience at the senior level.
    What skills do you need for the Senior Manager, Ticketing role at Oak View Group?expand_more
    Key skills for Senior Manager, Ticketing at Oak View Group include Ticketmaster; Archtics; Host; TM1; Janam Scanners; and Mobile Technology.
    What education is required for Senior Manager, Ticketing at Oak View Group?expand_more
    Educational requirements for this role: Bachelor's degree or equivalent experience preferred.
    What category does the Senior Manager, Ticketing role belong to?expand_more
    Senior Manager, Ticketing at Oak View Group is part of the it job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in MassachusettsAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsHospitality & Catering jobsSales jobsTeaching jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility