Senior Distinguished AI Engineer

About Capital One and AI

At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, we have been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent, combined with our deep experience in machine learning, position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking.

We are committed to continuing to build world-class applied science and engineering teams to deliver industry-leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. In this role, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses.

About the Team

The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with partners across the company to advance the state of the art in science and AI engineering. We build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI in responsible and scalable ways for the highest leverage impact.

The Role and Culture

As a Senior Distinguished AI Engineer, you will partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will be expected to invent and introduce state-of-the-art LLM optimization techniques to improve the performance, scalability, cost, latency, and throughput of large-scale production AI systems.

The ideal candidate is a resilient trailblazer who loves to build systems and takes pride in the quality of their work. You will thrive on bringing clarity to big, undefined problems, digging deep to uncover root causes, and articulating findings concisely. You will have the courage to share new ideas even when they are unproven, while maintaining a passion for staying abreast of the latest research and judiciously applying novel techniques in production.

Hiring Process and Application

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

If you require an accommodation to apply for a position or to complete the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

Equal Opportunity and Commitment

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. We promote a drug-free workplace and will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.