Security Technician
Not Disclosed•Full-TimeOn-site
location_onLongacre Street, Gardenview Estates, Warrendale, Detroit, Wayne County, Michigan, 48228, United States
Securitas Technology Corporation is a division of Securitas AB, the world's largest protective services provider. With over 370,000 Securitas Heroes globally, we deliver a full portfolio of video, access, intrusion, fire, and integrated systems and services. As a leading systems integrator and alarm monitoring company, we serve countless long-term clients with solutions that protect their people, customers, and assets.
We are seeking technically minded individuals with experience in low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing on-site service for Securitas Technology products. This position serves as the primary customer contact for all post-installation issues regarding security systems and equipment, while also supporting special project work as needed.
In this role, you will respond to trouble tickets to ensure application uptime and system performance. You will work individually and as a team to diagnose and resolve application issues, executing preventative maintenance tasks to maximize availability and identify system faults. Your responsibilities include performing routine configuration changes, documenting all system modifications through a digital change control tracking system, and producing quality technical documentation for both technical and non-technical audiences. Additionally, you will perform pre-deployment end-to-end testing of upgrades and major modifications, as well as on-site installations of software upgrades.
Securitas Technology offers comprehensive benefits designed to support your professional and personal life. This includes a highly competitive salary, a company vehicle, and a company cell phone. We provide medical, dental, vision, and life insurance, along with paid short-term and long-term disability. Our retirement plan features a 401K with a 60% match up to 6% of your salary. Employees also enjoy paid vacation, holiday, and sick time, educational assistance, and exceptional growth opportunities through our company training and industry-leading certification program. We also offer a wide variety of employee discounts on travel and equipment.
Securitas Technology is an equal opportunity employer committed to diversity and inclusion in the workplace.
Work model: On-site
Longacre Street, Gardenview Estates, Warrendale, Detroit, Wayne County, Michigan, 48228, United States
Detroit, Michigan
Certifications in enterprise grade CCTV and Access Control systems
Skills: Low Voltage Electronics, Electronic Security Solutions, Trouble Tickets, Preventative Maintenance, User Permissions, Application Configuration, Digital Change Control Tracking System, Technical Documentation, End To End Testing, Software Upgrades.
Education: High School diploma required or equivalent.