Security Dispatcher

About the Team

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events define the daily rhythm for our team members.

About the Role

As a Security Dispatcher, you will be the vital communication hub for the complex, responsible for answering and responding to both emergency and non-emergency calls to provide assistance or critical information. Your day will involve communicating effectively via telephone and portable radios to ensure calls for service are handled appropriately. You will coordinate radio communications with multiple departments using computerized and conventional dispatch radio consoles, operate Closed Circuit Television (CCTV) equipment, and track all communications using a computerized logging database. This role requires you to remain alert and vigilant, handling stressful conditions and emergencies while maintaining a safe and friendly atmosphere for guests and team members.

Perks & Culture

As a Part-Time Team Member, you will enjoy sweet perks including FREE admission and parking to Hersheypark, discounts on food and shopping, and more as soon as you receive your Employee ID. We value team members who are friendly, upbeat, and eager to learn, fostering a positive attitude and professional image in compliance with Hershey Entertainment & Resorts guidelines.

Equal Opportunity

Hershey Entertainment and Resorts is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.