Sales Supervisor (Full-Time)
Not Disclosed•Full-TimeOn-site
location_on1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
About rag & bone
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.
The Role
The Sales Supervisor plays a key role in ensuring sales goals are consistently met and service standards are executed according to company guidelines. This person acts as an extension of store management, serving as a leader and role model to all Sales Associates regarding service standards and adherence to company policy. The Sales Supervisor ensures that all customers are attended to and that a service-centric floor environment is maintained at all times. As part of the store management team, this role is expected to adhere to all company policies and procedures while completing management-level operational tasks as needed.
Our Culture
We live by a set of core principles that guide our actions and decisions:
- The Customer Rules: Prioritize client-centric interactions.
- Be a Good Human: Be original and authentic.
- Have No Fear: Innovate and solve problems.
- Own Every Decision: Work together to get results.
- Quality Matters: Be disciplined and competitive.
- *Make S\\t Happen*: Drive execution.
Equal Opportunity
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Work location
Work model: On-site
1628, 5th Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
Washington, District of Columbia
Key Responsibilities
- check_circleDisplay best-in-class customer service techniques and ensure staff adherence to clienteling standards
- check_circleContribute to low inventory shrink and accuracy by ensuring consistent execution of inventory touch points
- check_circleAccurately process Point of Sale transactions and assist in tracking business results
- check_circleModel and teach store associates to support a positive, client-centric environment
- check_circlePartner with Visual Merchandising team on floor sets, window changes, and other projects
- check_circleDiffuse conflict with team members and escalate issues to management when necessary
- check_circleEnsure store opening and closing procedures are executed according to company guidelines
- check_circleMeet store and metric goals while growing and managing clientele
Requirements
- verifiedMinimum 2+ prior work experience in a client centric, sales environment
- verified32-40 hours per week availability
Nice to Have
Contemporary or luxury retail knowledge
Benefits & Perks
check_circleClothing Allowancecheck_circleGenerous Employee Discountcheck_circleCommission Eligiblecheck_circlePaid Time OffMedical, dental, vision and ancillary benefits
