Sales Director, Strat Acct
Not Disclosed•Full-TimeOn-site
location_on24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States
About the Role
The Sales Director of Customer Experience & Operations serves as the operational backbone for Canon U.S.A.'s national sales team, specifically supporting Strategic and National Accounts. Reporting directly to the Sr. Director of Sales, this leader is responsible for the operational health, project execution, and long-term success of the organization's premier Production Print accounts.
The primary objective of this role is to champion the customer journey, overseeing program management, technical onboarding, and project timelines to ensure seamless execution. By managing Program Management teams, the Director removes operational barriers, allowing the sales team to focus on growth while ensuring customers achieve maximum value through software adoption and workflow optimization.
About the Team
Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States, Latin America, and the Caribbean. With approximately $28.5 billion in global revenue, our parent company, Canon Inc., has ranked in the top-10 for U.S. patents granted for 41 consecutive years.
We are driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff. Our team is defined by a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, and empowerment, fostering a culture where talent fosters innovation. Our Kyosei philosophy guides our commitment to social and environmental responsibility.
Hiring Process
Candidates must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship, and all applicants must reside in the United States at the time of hire. For a list of current postings and to ensure the validity of this opportunity, please visit us at usa.canon.com.
Equal Opportunity
Canon U.S.A., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We comply with all applicable federal, state, and local laws, regulations, orders, and mandates.
Work location
Work model: On-site
24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States
Similar Job Opportunities
Skills, education and keywords
Skills: Program Management, Project Management, Customer Success, Workflow Software, CRM, SFDC.
Education: Bachelor's degree in Business, Operations, or a related field required.
Frequently asked questions about Sales Director, Strat Acct at Canon USA Inc Corporate Headquarters
What does a Sales Director, Strat Acct at Canon USA Inc Corporate Headquarters do?expand_more
Day-to-day, the Sales Director, Strat Acct at Canon USA Inc Corporate Headquarters will lead and develop program management teams to ensure high-standard execution across strategic accounts; own the end-to-end customer onboarding process and manage project timelines; manage inventory forecasting and deployment schedules for equipment and solutions; and direct oversight of customer experience to ensure retention through proactive health management.
What are the requirements for this Sales Director, Strat Acct role?expand_more
To qualify for the Sales Director, Strat Acct at Canon USA Inc Corporate Headquarters position, applicants should have: Bachelor's degree in Business, Operations, or related field; 10+ years in Production Print or high-tech industry; Proficiency in CRM (SFDC); Willingness to travel up to 50%; Must be legally authorized to work in the United States; and Must reside in the United States at time of hire.
Where is the Sales Director, Strat Acct role at Canon USA Inc Corporate Headquarters located?expand_more
Sales Director, Strat Acct at Canon USA Inc Corporate Headquarters is based in 24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States. This is a on-site role.