Retail Sales Assistant Manager
Not Disclosed•Full-TimeOn-site
location_onWest Pico Boulevard, Pico-Union, Los Angeles, Los Angeles County, California, 90075, United States
About Nespresso
At Nespresso, we place people and specialty coffee at the heart of what we do. As a certified B Corporation, we are committed to driving our triple bottom line—People, Profit, and Planet—by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change.
Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for development and growth. Join us to reimagine what coffee can be and what you can become. Let's grow together.
About the Role
As an Assistant Boutique Manager, you play a pivotal role in store leadership. Alongside the Boutique Manager, you will strategize on sales, profitability, and operations while delivering an unforgettable Nespresso experience. Your mission is to inspire and empower your team to provide an inviting and exceptional customer journey.
You will represent Nespresso culture by mentoring, caring, acting, and innovating to bring the beloved brand to life. In this role, you will not only lead by example as an agile coffee expert but also create a hospitable environment where storytelling educates guests on our coffee and sustainability. You will drive team development through feedback and recognition, fostering a growth-focused culture inspired by learning. Additionally, you will connect with the community by planning events that engage new customers and build brand recognition, all while maintaining a safety-conscious culture for employees and guests.
Why Join Us
Nespresso offers a caring culture that feels like a fresh cup of coffee: warm, welcoming, and invigorating. As a certified B Corp, we are committed to environmental stewardship and creating a safe, welcoming workplace for all. Every employee is encouraged to take ownership of their professional growth through excellent training programs, building a career aligned with who they are.
We offer competitive pay including quarterly bonuses for achieving team sales and service goals, along with comprehensive rewards such as a free Nespresso machine, coffee allowance, 401k with company match, educational reimbursement, health and mental wellness programs, and discounts at over 2,000 companies.
Equal Opportunity
Nespresso Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to remaining a very inclusive workplace. To our veterans and separated service members, you are at the forefront of our minds as we recruit top talent. We also recognize the exceptional engagement and innovation displayed by individuals with disabilities and seek such skilled and qualified individuals to share our mission.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or dial 711 and provide the number 1-800-321-6467 to the operator. This position is not eligible for Visa Sponsorship.
Work location
Work model: On-site
West Pico Boulevard, Pico-Union, Los Angeles, Los Angeles County, California, 90075, United States
Los Angeles, California
Key Responsibilities
- check_circlePlan and execute community events to engage customers and build brand recognition
- check_circlePromote a safety-conscious culture for employees and customers
- check_circleLead by example to deliver exceptional customer service and coffee experiences
- check_circleOversee store operations including inventory, scheduling, and visual presentation standards
- check_circleDrive sales results through team coaching, mentoring, and performance evaluation
- check_circleConduct consultative coffee tastings and educate customers on coffee and sustainability
- check_circleManage team development by providing feedback, recognition, and fostering a growth culture
Requirements
- verified3+ years of professional management experience in a fast-paced or luxury retail environment
- verified2+ years of supervisory experience in people management and development of multiple direct reports
- verifiedHigh School Diploma or GED required; bachelor's degree preferred
- verifiedAvailability to work open and closing shifts, weekends, and holidays
- verifiedPrior success partnering with leadership to drive teams to achieve revenue goals
- verifiedExperience co-managing 20+ employees in a high-volume, luxury retail environment
- verifiedAbility to co-manage weekly manager meetings, oversee KPIs, coach performance, and delegate effectively
- verifiedStrong hospitality mindset
- verifiedAgility and patience with learning new systems, software programs, and reporting methods
- verifiedExceptional professional diplomacy and discretion
- verifiedNot eligible for Visa Sponsorship
Nice to Have
Experience co-managing 20+ employees in a high-volume, luxury retail environment; Ability to co-manage weekly manager meetings, oversee KPIs, coach performance, and delegate effectively; Genuine passion for people; Proven track record of team development with multiple success stories; Prior success partnering with leadership to drive teams to achieve revenue goals and continuously improve; Strong hospitality mindset aligned with Nespresso's House of Hospitality; Agility and patience with learning new systems, software programs, and reporting methods; Exceptional professional diplomacy and discretion
Benefits & Perks
check_circle401k with company matchcheck_circleEducational reimbursementcheck_circleHealth and mental wellness programscheck_circleCommuter benefitscheck_circlePet adoption reimbursementcheck_circleFree Nespresso machine and coffee allowancecheck_circleEmployee recognition programcheck_circleDiscounts at over 2,000 companiescheck_circleDE&I resource groupscheck_circlePerformance-based incentives and quarterly bonuses
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required; Bachelor's degree preferred.
Frequently asked questions about Retail Sales Assistant Manager at Nestlé
What does a Retail Sales Assistant Manager at Nestlé do?expand_more
Day-to-day, the Retail Sales Assistant Manager at Nestlé will plan and execute community events to engage customers and build brand recognition; promote a safety-conscious culture for employees and customers; lead by example to deliver exceptional customer service and coffee experiences; and oversee store operations including inventory, scheduling, and visual presentation standards.
What are the requirements for this Retail Sales Assistant Manager role?expand_more
Nestlé is looking for candidates who meet the following requirements: 3+ years of professional management experience in a fast-paced or luxury retail environment; 2+ years of supervisory experience in people management and development of multiple direct reports; High School Diploma or GED required; bachelor's degree preferred; Availability to work open and closing shifts, weekends, and holidays; Prior success partnering with leadership to drive teams to achieve revenue goals; and Experience co-managing 20+ employees in a high-volume, luxury retail environment.
Where is the Retail Sales Assistant Manager role at Nestlé located?expand_more
Retail Sales Assistant Manager at Nestlé is based in West Pico Boulevard, Pico-Union, Los Angeles, Los Angeles County, California, 90075, United States. This is a on-site role.
Is this Retail Sales Assistant Manager job remote, hybrid, or on-site?expand_more
Nestlé has listed this Retail Sales Assistant Manager role as on-site.
How much experience is required for this Retail Sales Assistant Manager role?expand_more
Retail Sales Assistant Manager at Nestlé typically requires 3+ years of relevant experience at the mid level level.
What education is required for Retail Sales Assistant Manager at Nestlé?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree preferred.
What category does the Retail Sales Assistant Manager role belong to?expand_more
Retail Sales Assistant Manager at Nestlé is part of the Hospitality & Catering job category on Recrutus.
About Nestlé
Nestlé operates as a global entity within the Food and Beverage Services industry, with its headquarters located in Vevey, Switzerland. Founded in 1866, the organization traces its origins to the establishment of the first European condensed milk factory in Cham and the subsequent launch of prepared infant cereals in Vevey by Henri Nestlé. The company currently employs approximately 273,000 individuals and maintains factories or operations in nearly every country worldwide. In 2020, the organization reported sales of CHF 84.3 billion.
The company's portfolio spans almost every food and beverage category, providing products and services designed for all stages of life and moments of the day. Its primary objective focuses on unlocking the power of food to enhance quality of life for people today and for future generations. The operational culture is built upon values of respect, including respect for individuals, others, diversity, and the future. These efforts aim to assist people in caring for themselves and their families through a wide range of offerings.
Guidance for conduct and operations is outlined in the company's House Rules. The organization continues to serve a vast global customer base while maintaining its historical roots in Switzerland.
Browse more roles: All Nestlé jobs, Hospitality & Catering jobs on Recrutus.