Retail Operations Assistant Manager
Not Disclosed•Full-TimeOn-site
location_onWest Pico Boulevard, Pico-Union, Los Angeles, Los Angeles County, California, 90075, United States
About Nespresso
At Nespresso, we place people and specialty coffee at the heart of what we do. As a certified B Corporation, we are committed to driving our triple bottom line—People, Profit, and Planet—by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change.
Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for development and growth. We invite you to reimagine what coffee can be and what you can become as you join us in setting new standards in global coffee culture.
About the Role
As a Boutique Operations Manager, you will play a pivotal role in ensuring the seamless operation of our retail boutique. You will partner closely with the Boutique Manager and the Assistant Sales Manager to oversee daily store functions, manage inventory, and uphold safety and compliance standards, all aimed at enhancing both employee and customer experiences.
This position requires a proactive leader who can effectively guide the back-of-house team while also supporting front-of-house operations. You will step in as the Manager on Duty (MOD) for front-of-house operations, assisting on the sales floor as needed. Your day will involve maintaining accurate inventory levels, processing shipments, troubleshooting IT systems, and ensuring all technological equipment is operational. You will also be responsible for training employees on coffee roasters, engravers, and the tasting bar, while continuously identifying areas for improvement to enhance efficiency and productivity.
Hiring Process
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or dial 711 and provide the number 1-800-321-6467 to the operator.
Equal Opportunity & Culture
It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. We also recognize the exceptional engagement and innovation displayed by individuals with disabilities and seek such skilled and qualified individuals to share our mission.
This position is not eligible for Visa Sponsorship.
