Retail Customer Service Associate
$16-22/hr•Full-timeOn-site
location_on300, Union Boulevard, West Islip, Town of Islip, Suffolk County, New York, 11795, United States
Job Description
About the Role
FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations. In this role, you will assist customers with shipping services, printing services, and business service solutions. You will provide professional customer service while following FedEx customer service procedures, shipping guidelines, and retail sales procedures.
Work location
Work model: On-site
300, Union Boulevard, West Islip, Town of Islip, Suffolk County, New York, 11795, United States
New York
Key Responsibilities
- check_circleGreet customers and provide professional customer service
- check_circleProcess shipping orders and assist customers with shipping options
- check_circlePrepare packages for shipment and ensure proper labeling
- check_circleEnter package information into the FedEx tracking system
- check_circleAssist customers with document printing and business services
- check_circleAnswer phones and manage customer orders
- check_circleMaintain a clean and organized retail store environment
- check_circleOperate cash registers and process customer payments
- check_circleOperate printing, copying, scanning, and faxing equipment
- check_circleHandle packaging, labeling, and mailing needs
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k)check_circlePaid time offcheck_circlePaid holidayscheck_circleTuition reimbursementcheck_circleEmployee discount programs
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Frequently asked questions about Retail Customer Service Associate at Fedex
What does a Retail Customer Service Associate at Fedex do?expand_more
Day-to-day, the Retail Customer Service Associate at Fedex will greet customers and provide professional customer service; process shipping orders and assist customers with shipping options; prepare packages for shipment and ensure proper labeling; and enter package information into the fedex tracking system.
What is the salary range for Retail Customer Service Associate at Fedex?expand_more
The advertised salary range for Retail Customer Service Associate at Fedex is $16-22/hr.
Where is the Retail Customer Service Associate role at Fedex located?expand_more
Retail Customer Service Associate at Fedex is based in 300, Union Boulevard, West Islip, Town of Islip, Suffolk County, New York, 11795, United States. This is a on-site role.
Is this Retail Customer Service Associate job remote, hybrid, or on-site?expand_more
Fedex has listed this Retail Customer Service Associate role as on-site.
How much experience is required for this Retail Customer Service Associate role?expand_more
Candidates for Retail Customer Service Associate at Fedex should have mid level.
What skills do you need for the Retail Customer Service Associate role at Fedex?expand_more
Key skills for Retail Customer Service Associate at Fedex include shipping services; printing services; business service solutions; packaging; labeling; cash registers; tracking system; and document printing.
What category does the Retail Customer Service Associate role belong to?expand_more
Retail Customer Service Associate at Fedex is part of the Sales job category on Recrutus.