Retail Customer Service Associate
location_on13721, Newport Avenue, Browning, Tustin, Orange County, California, 92780, United States
Job Description
About the Role
FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations. In this role, you will assist customers with shipping services, printing services, and business service solutions. You will be responsible for greeting customers, processing shipping orders, printing and copying documents, handling packaging and labeling, operating cash registers, and providing customer service for shipping, mailing, and printing needs.
Company Culture
Employees must follow FedEx customer service procedures, shipping guidelines, and retail sales procedures while providing professional customer service. The company values professional customer service and a clean and organized retail store environment.
Work location
Work model: On-site
13721, Newport Avenue, Browning, Tustin, Orange County, California, 92780, United States
California
Key Responsibilities
- check_circleGreet customers and provide professional customer service
- check_circleProcess shipping orders and prepare packages for shipment
- check_circleAnswer phones and manage customer orders
- check_circleMaintain a clean and organized retail store environment
- check_circleOperate cash registers and process customer payments
- check_circleAssist customers with printing, copying, and scanning documents
- check_circleHandle packaging, labeling, and FedEx tracking system entry