
location_on1124, Bratton Street, Jackson, Hinds County, Mississippi, 39203, United States
Parexel FSP is seeking Issue Leads in the US or Canada to drive the integrity and efficiency of our Quality Event (QE) case management. In this role, you will serve as a critical guardian of compliance, ensuring that all investigations are conducted thoroughly, within strict timelines, and in adherence to Good Clinical Practice (GCP) requirements.
You will be the central point of contact for triaging submitted cases to determine if they meet the QE threshold. Your expertise will be essential in assessing whether issues require expedited reporting to senior management or regulatory authorities. Once a case is confirmed, you will manage the entire investigation lifecycle, from initial chronology review to deep-dive root cause analysis and gap analysis. This involves collaborating with Subject Matter Experts and study teams to assemble the necessary stakeholders and ensure a comprehensive understanding of the event.
Beyond individual case management, you will play a key role in process improvement. You will contribute to the development of technology solutions and guidance documents that help the broader team execute investigations to expectation. Your work will directly impact risk mitigation by tracking the completion and effectiveness of CAPA plans, ensuring that remediation actions for quality events, inspections, and audits are working as intended.
Work model: Remote
1124, Bratton Street, Jackson, Hinds County, Mississippi, 39203, United States
Jackson, Mississippi
Skills: GCP, GXP, Root Cause Analysis, Gap Analysis, Due Diligence, Sop, Capa, Lean Six Sigma.
Education: Master's or MBA preferred with 6+ years experience.
Strong background in continuous improvement methodology (i.e., Lean Six Sigma)