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  1. Home
  2. chevron_right
  3. healthcare & nursing
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  5. Quality Issue Lead
Parexel logo

Quality Issue Lead

Not Disclosed•Full-TimeRemote

location_on1124, Bratton Street, Jackson, Hinds County, Mississippi, 39203, United States

Apply Now

About the Role

Parexel FSP is seeking Issue Leads in the US or Canada to drive the integrity and efficiency of our Quality Event (QE) case management. In this role, you will serve as a critical guardian of compliance, ensuring that all investigations are conducted thoroughly, within strict timelines, and in adherence to Good Clinical Practice (GCP) requirements.

You will be the central point of contact for triaging submitted cases to determine if they meet the QE threshold. Your expertise will be essential in assessing whether issues require expedited reporting to senior management or regulatory authorities. Once a case is confirmed, you will manage the entire investigation lifecycle, from initial chronology review to deep-dive root cause analysis and gap analysis. This involves collaborating with Subject Matter Experts and study teams to assemble the necessary stakeholders and ensure a comprehensive understanding of the event.

Beyond individual case management, you will play a key role in process improvement. You will contribute to the development of technology solutions and guidance documents that help the broader team execute investigations to expectation. Your work will directly impact risk mitigation by tracking the completion and effectiveness of CAPA plans, ensuring that remediation actions for quality events, inspections, and audits are working as intended.

Work location

Work model: Remote

location_on

1124, Bratton Street, Jackson, Hinds County, Mississippi, 39203, United States

Jackson, Mississippi

Key Responsibilities

  • check_circleManage confirmed Quality Event cases through the investigation process including root cause analysis
  • check_circleInitiate escalation of Critical Quality Events to senior management and regulatory authorities

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Skills, education and keywords

Skills: GCP, GXP, Root Cause Analysis, Gap Analysis, Due Diligence, Sop, Capa, Lean Six Sigma.

Education: Master's or MBA preferred with 6+ years experience.

Frequently asked questions about Quality Issue Lead at Parexel

What does a Quality Issue Lead at Parexel do?expand_more
A Quality Issue Lead at Parexel is responsible for the following: Manage confirmed Quality Event cases through the investigation process including root cause analysis; Initiate escalation of Critical Quality Events to senior management and regulatory authorities; Conduct gap analysis and due diligence investigations by reviewing SOPs and supporting documents; and Develop and implement guidance documents and training to assist investigation leads.
What are the requirements for this Quality Issue Lead role?expand_more
To qualify for the Quality Issue Lead at Parexel position, applicants should have: BS degree with 7+ years experience or MS/MBA with 6+ years experience; Minimum 5 years pharmaceutical experience; Regulatory inspection experience; Process and system management experience; Detailed knowledge of clinical trial processes; and Knowledge of GCP requirements, SOPs, and regulations.
Where is the Quality Issue Lead role at Parexel located?expand_more
Quality Issue Lead at Parexel is based in 1124, Bratton Street, Jackson, Hinds County, Mississippi, 39203, United States. This is a remote role.
bookmark
  • check_circleConduct gap analysis and due diligence investigations by reviewing SOPs and supporting documents
  • check_circleDevelop and implement guidance documents and training to assist investigation leads
  • check_circleMonitor CAPA completion and track effectiveness of implemented mitigation actions
  • check_circleTrack and ensure implementation of risk mitigations while evaluating potential business impacts
  • check_circleReview and classify submitted quality issues to determine if Quality Event thresholds are met
  • check_circleContribute to process development and improvement for case management and technology enablement
  • Requirements

    • verifiedBS degree with 7+ years experience or MS/MBA with 6+ years experience
    • verifiedMinimum 5 years pharmaceutical experience
    • verifiedRegulatory inspection experience
    • verifiedProcess and system management experience
    • verifiedDetailed knowledge of clinical trial processes
    • verifiedKnowledge of GCP requirements, SOPs, and regulations
    • verifiedProject management, administrative, and technical capabilities
    • verifiedStrong background in continuous improvement methodology (Lean Six Sigma) preferred

    Nice to Have

    Strong background in continuous improvement methodology (i.e., Lean Six Sigma)

    Parexel logo
    Company

    Parexel

    Industry

    healthcare & nursing

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    5+ yrs (Senior)

    Education

    Master's or MBA preferred with 6+ years experience

    Job Type

    Full-Time

    Skills Required

    GCPGXPRoot Cause AnalysisGap AnalysisDue DiligenceSopCapaLean Six Sigma
    Is this Quality Issue Lead job remote, hybrid, or on-site?expand_more
    Parexel has listed this Quality Issue Lead role as remote.
    How much experience is required for this Quality Issue Lead role?expand_more
    Quality Issue Lead at Parexel typically requires 5+ years of relevant experience at the senior level.
    What skills do you need for the Quality Issue Lead role at Parexel?expand_more
    Key skills for Quality Issue Lead at Parexel include GCP; GXP; Root Cause Analysis; Gap Analysis; Due Diligence; Sop; Capa; and Lean Six Sigma.
    What education is required for Quality Issue Lead at Parexel?expand_more
    Educational requirements for this role: Master's or MBA preferred with 6+ years experience.
    What category does the Quality Issue Lead role belong to?expand_more
    Quality Issue Lead at Parexel is part of the healthcare & nursing job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsMicrosoft Office jobs
    Featured employers
    Company
    About usFAQContactPrivacy policy

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    US privacy notice
    Accessibility