Program Manager
Not Disclosed•Full-TimeHybrid
location_on328, Bellevue Court, Hallmark, Lytle, Fort Worth, Tarrant County, Texas, 76134, United States
About the Team
Hays Enterprise Solutions partners with some of the world's largest organizations to design and deliver workforce solutions that go beyond traditional recruitment. We manage and strategically develop a defined portfolio of global clients across all Hays service lines and geographies, working at the C-suite level to increase market share, expand geographic reach, and deepen client loyalty. Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery, supplier management, governance, compliance, and technology.
When you join Enterprise Solutions, you're joining a high-performing team that spans industry veterans with 12+ years of MSP/RPO expertise alongside professionals earlier in their Hays journey. We operate in a fast-paced, collaborative environment with hands-on leadership and a culture that celebrates results.
About the Role
As a Program Manager – SOW on our Enterprise Solutions team, you'll serve as the primary onsite lead for a complex, high-volume services procurement program. This role is designed for someone who is equally comfortable at the whiteboard and in the weeds, building credibility with senior stakeholders through execution rather than presentations. You will guide hiring managers through the full SOW lifecycle, drive supplier performance, and ensure the program runs with precision and integrity.
You will thrive in an environment where problems are real and the pace is fast. Your day will involve balancing program governance with a service-oriented mindset, managing supplier relationships, and resolving escalations at the transactional level while maintaining strategic oversight. This is a hands-on leadership role where you will partner directly with hiring managers to educate, promote, and drive adoption of the SOW and contingent workforce program.
Hiring Process
Ready to own the program? Apply now to join a team that challenges the status quo in its ways of working, technology, and vision for stronger, fairer, and more inclusive working environments.
Our Culture & Commitment to Diversity
Hays is the world's leading recruitment expert, employing over 13,000 recruiting experts across 32 countries. We care deeply about diversity, equity, and inclusion. Everyone is welcome here. We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law.
Our active Employee Resource Groups—including the Pride Network, Black Excellence Network, WE Lead, and groups supporting Veterans, Neurodiverse individuals, South Asians, and Sustainability—are available to you from day one. Hays is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, sex, age, national origin, disability, veteran status, and other protected characteristics.
Work location
Work model: Hybrid
328, Bellevue Court, Hallmark, Lytle, Fort Worth, Tarrant County, Texas, 76134, United States
Fort Worth, Texas
Key Responsibilities
- check_circleLead end-to-end SOW lifecycle from intake and sourcing through onboarding and offboarding
- check_circleGuide hiring managers through requirements definition and sourcing strategy for SOW engagements
- check_circleLead or support RFPs and competitive bidding processes including supplier evaluation
- check_circleOversee and lead a team of program resources providing direction and hands-on support
- check_circleManage supplier relationships and performance to drive quality outcomes across the program
- check_circleProvide strategic reporting and insight to client leadership on program health and outcomes
- check_circleMonitor program performance, identify risks, and recommend continuous improvement opportunities
- check_circleManage day-to-day program operations to ensure compliance with policies and service levels
Requirements
- verifiedBachelor's degree or equivalent work experience
- verifiedProcurement or sourcing background with demonstrated experience supporting professional services categories
- verifiedExperience working in or supporting an SOW program, contingent workforce program, or services procurement function
- verifiedDemonstrated experience running or supporting RFPs and competitive bidding events
- verifiedPrior experience managing or guiding a team, vendors, or program resources
- verifiedProficiency with procurement systems, VMS tools, or workforce management platforms preferred
Nice to Have
Background as a junior category manager, services sourcing analyst, or similar procurement role. Experience managing or supporting a contingent workforce or IT services category. Exposure to professional services sourcing, consulting engagements, or managed services environments. Experience in an onsite, client-facing delivery role. Proficiency with procurement systems, VMS tools, or workforce management platforms.
Benefits & Perks
check_circlePTO starting at 22 days, plus 2 floating holidays and 2 volunteer dayscheck_circleUnlimited PTO for top performerscheck_circleCompetitively priced medical, vision, and dental planscheck_circle401(k) with guaranteed match and fast-paced vesting scheduleContinuous training and support through Hays Learning & Development
Similar Job Opportunities
Skills, education and keywords
Skills: Procurement, Sourcing, Sow, Contingent Workforce, Services Procurement, RFPS, Competitive Bidding, VMS Tools, Workforce Management Platforms, Category Manager.
Education: Bachelor's degree or equivalent work experience.
Frequently asked questions about Program Manager at Hays
What does a Program Manager at Hays do?expand_more
In this Program Manager at Hays role, you will lead end-to-end sow lifecycle from intake and sourcing through onboarding and offboarding; guide hiring managers through requirements definition and sourcing strategy for sow engagements; lead or support rfps and competitive bidding processes including supplier evaluation; and oversee and lead a team of program resources providing direction and hands-on support.
What are the requirements for this Program Manager role?expand_more
Hays is looking for candidates who meet the following requirements: Bachelor's degree or equivalent work experience; Procurement or sourcing background with demonstrated experience supporting professional services categories; Experience working in or supporting an SOW program, contingent workforce program, or services procurement function; Demonstrated experience running or supporting RFPs and competitive bidding events; Prior experience managing or guiding a team, vendors, or program resources; and Proficiency with procurement systems, VMS tools, or workforce management platforms preferred.
Where is the Program Manager role at Hays located?expand_more
Program Manager at Hays is based in 328, Bellevue Court, Hallmark, Lytle, Fort Worth, Tarrant County, Texas, 76134, United States. This is a hybrid role.
Is this Program Manager job remote, hybrid, or on-site?expand_more
Hays has listed this Program Manager role as hybrid.
How much experience is required for this Program Manager role?expand_more
Candidates for Program Manager at Hays should have mid level.
What skills do you need for the Program Manager role at Hays?expand_more
Key skills for Program Manager at Hays include Procurement; Sourcing; Sow; Contingent Workforce; Services Procurement; RFPS; Competitive Bidding; and VMS Tools.
What education is required for Program Manager at Hays?expand_more
Educational requirements for this role: Bachelor's degree or equivalent work experience.
What category does the Program Manager role belong to?expand_more
Program Manager at Hays is part of the hr & recruitment job category on Recrutus.
About Hays
Hays is a global staffing and recruiting firm headquartered in London, England, specializing in specialist recruitment and comprehensive workforce solutions. The organization operates across multiple regions, holding a market leadership position in the United Kingdom and Asia Pacific, while maintaining a leading presence in Continental Europe and Latin America. Its services extend beyond traditional placement to include advisory support for learning and skill development, career transitions, employer brand positioning, and the creation of inclusive workplace strategies.
The company serves a vast network of clients and candidates by combining data-driven insights with global scale to address talent shortages and reshape workforces. Hays assists businesses in defining employer propositions, executing early career strategies, and accessing talent networks through detailed analysis. In the year ending June 2021, the firm facilitated 77,000 permanent placements and 244,000 temporary roles, contributing to over 280,000 individuals finding new career opportunities.
With a global workforce of approximately 12,800 employees, Hays functions as a strategic partner for organizations seeking to optimize their human capital. The firm provides up-to-date information on industry trends and career options to millions of people worldwide. For further details regarding its global network, corporate strategy, and financial performance, the company directs stakeholders to its official website.
Browse more roles: All Hays jobs, hr & recruitment jobs on Recrutus.