Pro Customer Service/Sales
Not Disclosed•Full-TimeOn-site
location_onJohn M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States
About the Team
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.
About the Role
Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively driving sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.
Team members are expected to meet monthly sales goals and other metrics to drive sales in the store, providing outstanding service based on unique project needs. Bilingual communications skills may be preferred at certain locations, with specific language varying based on customer need.
Work location
Work model: On-site
John M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States
Chandler, Arizona
Key Responsibilities
- check_circleBuild and maintain professional relationships with Pro customers
- check_circleDrive sales by leveraging product knowledge and loyalty programs
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Frequently asked questions about Pro Customer Service/Sales at The Home Depot
What does a Pro Customer Service/Sales at The Home Depot do?expand_more
A Pro Customer Service/Sales at The Home Depot is responsible for the following: Build and maintain professional relationships with Pro customers; Drive sales by leveraging product knowledge and loyalty programs; Assist customers with efficient order fulfillment and safe loading; and Provide expert product recommendations and tailored solutions.
Where is the Pro Customer Service/Sales role at The Home Depot located?expand_more
Pro Customer Service/Sales at The Home Depot is based in John M Andersen Junior High School, 1255, North Dobson Road, Chandler, Maricopa County, Arizona, 85224, United States. This is a on-site role.
Is this Pro Customer Service/Sales job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Pro Customer Service/Sales role as on-site.
How much experience is required for this Pro Customer Service/Sales role?expand_more
Candidates for Pro Customer Service/Sales at The Home Depot should have mid level.