Pharmacy Technician - Billing Specialist

About the Team

Southern Pharmacy Services, a member of the Guardian family of pharmacies, is one of the nation's largest and most innovative long-term care pharmacy service providers. We are reimagining medication management and transforming care for seniors and individuals with complex needs. Our core focus is delivering customized medication management solutions through a comprehensive suite of tech-enabled services. Unlike "cookie cutter" approaches, every Guardian pharmacy is locally operated and empowered with the autonomy to tailor business strategies to meet specific client needs.

We foster a culture where innovative thinking, intellectual curiosity, and diverse viewpoints are encouraged to stay competitive in the dynamic healthcare industry. Our corporate support offices in Atlanta provide essential services to promote the success of each location, while our local teams remain dedicated to enriching the lives of those we serve.

About the Role

This position offers an exciting opportunity to join our rapidly growing team in Pink Hill, North Carolina. You will play a vital role in processing customer bills and insurance claims with accuracy and timeliness, serving as a trusted advisor to patients, caregivers, medical providers, and insurance carriers. Your day-to-day work involves managing daily and month-end billing functions, resolving complex billing issues, and ensuring compliance with payer and company standards.

You will be responsible for researching patient eligibility, maintaining audit-ready documentation, and guiding residents through Medicare plan comparisons to save money. This role requires a collaborative approach to meet service goals while navigating a fast-paced environment where attention to detail and the ability to handle multiple tasks simultaneously are essential. You will also rotate through other departments to gain a holistic understanding of pharmacy facility workflows.

Hiring Process

We invite you to discover what your best work truly looks like. If you are looking for a challenging, team-oriented environment where your expertise can make a difference, we encourage you to apply.

Equal Opportunity

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. We consider qualified applicants regardless of background and believe that your voice and talents matter in our ever-changing industry.