Patient Access Registrar (PRN)
Not Disclosed•Full-TimeOn-site
location_onCenter Street, Findlay, Hancock County, Ohio, 45840, United States
About the Role
This position serves as the vital first point of contact for patients at Blanchard Valley Health System, ensuring a seamless and informed experience from the moment they arrive. The role is dedicated to arranging efficient and accurate patient registration while providing exemplary customer service that aligns with the organization's mission and values.
You will act as a liaison between the facility and patients and their families, resolving problems and addressing concerns regarding insurance benefits, hospital policies, and wait time expectations. Whether in the Emergency Department or the discharge office, you will guide patients through financial assistance screenings, explain their financial responsibilities, and facilitate point-of-service collections. This role requires a strong commitment to service excellence and patient satisfaction, ensuring that every interaction is handled with compassion and professionalism.
The Team and Culture
As part of the Blanchard Valley Health System, you will work collaboratively with every department to ensure a smooth patient journey. The team fosters a positive learning environment where experienced staff provide compassionate mentoring to new hires. You will participate in ongoing educational programs to maintain current skills and competency levels, staying informed of evolving statutes, regulations, and insurance changes that impact collections and patient care.
Application Instructions
Candidates must possess a High School Diploma or GED equivalent, along with exceptional customer service skills and data entry experience. Familiarity with medical terminology is required. Those with related college coursework or experience in registration, patient advocacy, and collections are preferred.
Equal Opportunity Employer
Blanchard Valley Health System is committed to providing a diverse and inclusive workplace. We consider qualified applicants regardless of background, ensuring that our team reflects the community we serve.
Work location
Work model: On-site
Center Street, Findlay, Hancock County, Ohio, 45840, United States
Findlay, Ohio
Key Responsibilities
- check_circleConduct insurance verification for active eligibility
- check_circleScreen and educate patients regarding financial assistance options
- check_circleGenerate patient estimates and collect insurance copays and balances
- check_circleConduct medical necessity screening for Medicare patients and obtain ABNs
- check_circleComplete required forms including HIPAA notices and consent for treatment
- check_circleGather data accurately for scheduling patient appointments
- check_circleParticipate in educational programs and mentor new hires
- check_circleResolve patient and family problems while explaining hospital policies
- check_circleRegister, pre-register, and admit properly identified patients
- check_circlePerform quality assurance on accounts and provide feedback to educators
Requirements
- verifiedHigh School Diploma or GED equivalent
- verifiedData entry and/or PC experience required
- verifiedMedical terminology coursework or knowledge required
- verifiedExceptional customer service skills required
- verifiedPositive service-oriented interpersonal and communication skills required
Nice to Have
Some related college Registration, Patient Advocacy and collections experience.
Similar Job Opportunities
Customer Care Representative I
Elevance Health • Town of Colonie, New York
$16.89-25.33/hrarrow_forward
Parts Warehouse Person
Everglades Equipment Group • Immokalee, Florida
Not Disclosedarrow_forward
Customer Service Representative - Retail
Hart Medical Equipment • Bagley Township, Michigan
Not Disclosedarrow_forward
Skills, education and keywords
Skills: Data Entry, PC Experience, Medical Terminology, Medicaid, Hcap, Charity, Medicare, Hipaa, Surprise Billing Act, Imm.
Education: High School Diploma or GED equivalent required.
Frequently asked questions about Patient Access Registrar (PRN) at Blanchard Valley Health System
What does a Patient Access Registrar (PRN) at Blanchard Valley Health System do?expand_more
In this Patient Access Registrar (PRN) at Blanchard Valley Health System role, you will conduct insurance verification for active eligibility; screen and educate patients regarding financial assistance options; generate patient estimates and collect insurance copays and balances; and conduct medical necessity screening for medicare patients and obtain abns.
What are the requirements for this Patient Access Registrar (PRN) role?expand_more
Blanchard Valley Health System is looking for candidates who meet the following requirements: High School Diploma or GED equivalent; Data entry and/or PC experience required; Medical terminology coursework or knowledge required; Exceptional customer service skills required; and Positive service-oriented interpersonal and communication skills required.
Where is the Patient Access Registrar (PRN) role at Blanchard Valley Health System located?expand_more
Patient Access Registrar (PRN) at Blanchard Valley Health System is based in Center Street, Findlay, Hancock County, Ohio, 45840, United States. This is a on-site role.
Is this Patient Access Registrar (PRN) job remote, hybrid, or on-site?expand_more
Blanchard Valley Health System has listed this Patient Access Registrar (PRN) role as on-site.
How much experience is required for this Patient Access Registrar (PRN) role?expand_more
Candidates for Patient Access Registrar (PRN) at Blanchard Valley Health System should have mid level.
What skills do you need for the Patient Access Registrar (PRN) role at Blanchard Valley Health System?expand_more
Key skills for Patient Access Registrar (PRN) at Blanchard Valley Health System include Data Entry; PC Experience; Medical Terminology; Medicaid; Hcap; Charity; Medicare; and Hipaa.
What education is required for Patient Access Registrar (PRN) at Blanchard Valley Health System?expand_more
Educational requirements for this role: High School Diploma or GED equivalent required.
What category does the Patient Access Registrar (PRN) role belong to?expand_more
Patient Access Registrar (PRN) at Blanchard Valley Health System is part of the customer services job category on Recrutus.
About Blanchard Valley Health System
Blanchard Valley Health System operates as a comprehensive health care organization based in Findlay, Ohio, within the hospitals and health care industry. Originally established as a single hospital, the entity has expanded into a full continuum of care provider serving northwest Ohio. The system currently delivers medical services across eight counties, including Hancock, Allen, Putnam, Henry, Wood, Seneca, Wyandot, and Hardin, with ongoing efforts to extend access as regional needs evolve.
The organization employs over 3,000 associates and maintains a network of medical practices throughout the region. Specialists frequently rotate through local communities to ensure broad availability of care. Leadership focuses on strategic planning for future growth and the development of the next generation of health care professionals.
Guided by the mission statement "Caring for a lifetime," the health system prioritizes accessibility and timely intervention. The organization aims to provide appropriate medical support in the right location at the necessary moment, ensuring consistent care delivery for the communities it serves.
Browse more roles: All Blanchard Valley Health System jobs, customer services jobs on Recrutus.