Part Time Front Desk Agent Overnight
Not Disclosed•Full-TimeOn-site
location_onComanche County, Texas, United States
About the Role
This position serves as the face of the hotel during the overnight shift, ensuring a seamless check-in and check-out experience for every guest. You will be responsible for welcoming visitors with a friendly and professional demeanor, managing room registrations, and handling all payment transactions with precision. Beyond standard operations, you will act as a resource for guests, providing information on hotel services, assisting with reservations, and resolving any issues to ensure total satisfaction.
The role requires a blend of administrative accuracy and interpersonal warmth. You will manage daily accounting reports, control safe-deposit boxes, and coordinate with other departments to maintain high service standards. Whether handling guest complaints, performing service recovery, or assisting with special requests, your goal is to uphold the hotel's reputation for quality service while working effectively within the front office team.
Work location
Work model: On-site
Comanche County, Texas, United States
Texas
Key Responsibilities
- check_circleWelcome guests in a friendly and professional manner
- check_circleRegister guests and issue room keys
- check_circleUp-sell rooms to maximize hotel revenue
- check_circleProcess cash and credit card transactions accurately
Similar Job Opportunities
Skills, education and keywords
Skills: English, Property Management Systems, Reservations Systems.
Education: High School diploma or equivalent required.
Frequently asked questions about Part Time Front Desk Agent Overnight at IHG Hotels & Resorts
What does a Part Time Front Desk Agent Overnight at IHG Hotels & Resorts do?expand_more
In this Part Time Front Desk Agent Overnight at IHG Hotels & Resorts role, you will welcome guests in a friendly and professional manner; register guests and issue room keys; up-sell rooms to maximize hotel revenue; and process cash and credit card transactions accurately.
What are the requirements for this Part Time Front Desk Agent Overnight role?expand_more
To qualify for the Part Time Front Desk Agent Overnight at IHG Hotels & Resorts position, applicants should have: High School diploma or equivalent; One-year front desk/guest service experience; Fluent English; Ability to lift up to 50 pounds; and Overnight shift availability.
Where is the Part Time Front Desk Agent Overnight role at IHG Hotels & Resorts located?expand_more
Part Time Front Desk Agent Overnight at IHG Hotels & Resorts is based in Comanche County, Texas, United States. This is a on-site role.