
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.
Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.
As a Guest Service Associate, you will be the first point of contact for our guests, responsible for providing exceptional hospitality services in an attentive, friendly, and efficient manner. This role is vital to ensuring guests feel welcomed and cared for from the moment they arrive.
Your day will involve parking and retrieving guest vehicles in a prompt yet safe manner, assisting with luggage delivery and pickup, and serving as a knowledgeable guide for the facility and local area. You will maintain a professional demeanor, greeting guests within five feet, using their names, and offering directions, taxi assistance, and information about amenities. This position requires a balance of operational precision—managing parking rates, claim checks, and revenue collection—and genuine human connection.
This is an overnight position performed primarily outdoors. You will be working in various environmental conditions, including extreme heat and cold, for extended periods. The role involves significant physical activity, including standing for long durations, walking, running, and lifting objects up to 100 pounds occasionally. A valid driver's license is required, and the ability to operate a manual transmission is highly desirable.
Towne Park is committed to offering competitive, fair, and commensurate compensation. The hourly base pay for this role is $15.50 per hour, plus tips. Actual compensation is based on a candidate's skills, experience, education, and location.
Eligible employees can enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan. Please note that eligibility depends on job classification, length of employment, and hours worked, and seasonal or temporary roles may not be eligible for these benefits.
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Ability to operate a manual transmission.
Skills: English Language, Manual Transmission, Parallel Parking.
Education: High school diploma or general education degree (GED) required.