Operations Manager
Not Disclosed•Full-TimeOn-site
location_on2665, Southwest 64th Terrace, Miramar, Broward County, Florida, 33023, United States
About the Team
The Moscoso Group is a high-producing, family-operated real estate team with deep community roots, proudly serving the community since 1993. As we enter a significant growth phase, we are building a more structured, high-quality operation around our core Mission, Vision, and Values.
Our Mission is to improve your life's journey through real estate. Our Vision is to be the real estate company of choice by offering an unparalleled world-class experience. These are guided by our D.R.E.A.M.S. values: Dedication, Resourcefulness, Excellence, Authentic Accountability, Mastery, and Selflessness.
About the Role
This is an operational ownership role designed to lead and build the operational foundation of our growing business. It is not an executive assistant, coordinator, or support-only position. The right candidate will bring structure, accountability, process discipline, technology adoption, and calm operational stability to complement our leadership's vision, urgency, and sales focus.
You will step into a dynamic environment where not everything is fully built yet. Your mission is to take ownership, create the systems, tools, and processes that allow the company to scale responsibly, and remove leadership from day-to-day operational bottlenecks. You will lead the administrative side of the business, build and protect systems, hold team members accountable to standards, and drive the adoption of AI and technology to improve efficiency.
This is a full-time, in-office role based in Pembroke Pines.
Hiring Process
We are looking for a calm, systems-driven operator who is excited to help build the operational foundation of a growing real estate business. If you are motivated to learn and implement new technologies, move from planning into execution, and want to build something long-term, we'd love to hear from you.
Equal Opportunity
The Moscoso Group is an equal opportunity employer committed to building a diverse and inclusive team.
Work location
Work model: On-site
2665, Southwest 64th Terrace, Miramar, Broward County, Florida, 33023, United States
Miramar, Florida
Key Responsibilities
- check_circleOwn day-to-day operations to ensure work moves forward without unnecessary leadership involvement
- check_circleLead the administrative team with clear expectations, follow-through, and accountability
- check_circleBuild, document, and improve SOPs, workflows, checklists, and internal systems
- check_circleCreate clarity around ownership, deadlines, priorities, and operational standards
- check_circleIdentify bottlenecks and implement practical solutions to improve efficiency
- check_circleManage onboarding systems for new agents and administrative team members
- check_circleImprove CRM discipline, data accuracy, reporting, dashboards, and follow-up systems
- check_circleEvaluate and implement AI, automation, and technology tools to scale the business
- check_circleEnsure new systems are adopted through training, documentation, and consistent inspection
- check_circleEscalate issues with clear facts, options, and recommendations when leadership input is needed
Requirements
- verifiedProven experience in operations, project management, office management, or business management
- verifiedExperience building or improving systems, SOPs, workflows, checklists, or internal processes
- verifiedExperience leading people, vendors, departments, or cross-functional workflows
- verifiedProficient with spreadsheets, CRM systems, project management tools, and office technology
- verifiedComfortable working in an office full-time in Pembroke Pines
- verifiedBachelor's degree in Business, Operations, Management, Marketing, or related field (preferred but not required)
- verifiedBilingual English/Spanish (preferred)
Nice to Have
Real estate operations, construction operations, logistics, project management, or another deadline-driven operational background. Experience managing administrative teams. Experience building onboarding or training systems. Experience with reporting, dashboards, scorecards, or CRM discipline. Experience implementing new software, automation, AI tools, CRM improvements, or operational technology across a team. Bilingual English/Spanish. Bachelor's degree in Business, Operations, Management, Marketing, or a related field.
Benefits & Perks
check_circleMedical, Dental, Vision & PTO
Similar Job Opportunities
Skills, education and keywords
Skills: Ai, Automation, CRM, Sops, Workflow Tools, Spreadsheets, Project Management Tools, Office Technology, Bilingual English/spanish.
Education: Bachelor's degree in Business, Operations, Management, Marketing, or related field preferred.
Frequently asked questions about Operations Manager at Moscoso Group at Keller Williams Realty
What does a Operations Manager at Moscoso Group at Keller Williams Realty do?expand_more
Day-to-day, the Operations Manager at Moscoso Group at Keller Williams Realty will own day-to-day operations to ensure work moves forward without unnecessary leadership involvement; lead the administrative team with clear expectations, follow-through, and accountability; build, document, and improve sops, workflows, checklists, and internal systems; and create clarity around ownership, deadlines, priorities, and operational standards.
What are the requirements for this Operations Manager role?expand_more
To qualify for the Operations Manager at Moscoso Group at Keller Williams Realty position, applicants should have: Proven experience in operations, project management, office management, or business management; Experience building or improving systems, SOPs, workflows, checklists, or internal processes; Experience leading people, vendors, departments, or cross-functional workflows; Proficient with spreadsheets, CRM systems, project management tools, and office technology; Comfortable working in an office full-time in Pembroke Pines; and Bachelor's degree in Business, Operations, Management, Marketing, or related field (preferred but not required).
Where is the Operations Manager role at Moscoso Group at Keller Williams Realty located?expand_more
Operations Manager at Moscoso Group at Keller Williams Realty is based in 2665, Southwest 64th Terrace, Miramar, Broward County, Florida, 33023, United States. This is a on-site role.
Is this Operations Manager job remote, hybrid, or on-site?expand_more
Moscoso Group at Keller Williams Realty has listed this Operations Manager role as on-site.
How much experience is required for this Operations Manager role?expand_more
Candidates for Operations Manager at Moscoso Group at Keller Williams Realty should have mid level.
What skills do you need for the Operations Manager role at Moscoso Group at Keller Williams Realty?expand_more
Key skills for Operations Manager at Moscoso Group at Keller Williams Realty include Ai; Automation; CRM; Sops; Workflow Tools; Spreadsheets; Project Management Tools; and Office Technology.
What education is required for Operations Manager at Moscoso Group at Keller Williams Realty?expand_more
Educational requirements for this role: Bachelor's degree in Business, Operations, Management, Marketing, or related field preferred.
What category does the Operations Manager role belong to?expand_more
Operations Manager at Moscoso Group at Keller Williams Realty is part of the it job category on Recrutus.
About Moscoso Group at Keller Williams Realty
Moscoso Real Estate Group at Keller Williams Realty is a real estate company based in South Florida. Excellence is not an option, it’s a lifestyle and it is the core of our business. We strive to continuously bring you the best with our experience, professionalism, and because we could never expect anything less than the best from ourselves to you.
Browse more roles: All Moscoso Group at Keller Williams Realty jobs, it jobs on Recrutus.