Enterprise Solution Consultant – Partner Solutions
Not Disclosed•Full-TimeHybrid
location_onPlanifyr
About the Team
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Our mission is to bring joy to the customer experience. Living our values every day results in a team-first culture that enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
The Enterprise Solution Consultant supports Five9's strategic resell partners by helping them position, sell, and design cloud contact center solutions for enterprise customers. This role blends technical sales, solution consulting, partner enablement, and enterprise architecture. As a trusted advisor across partner-led sales cycles, you will help translate business needs into clear Five9 solution designs, demos, and technical guidance.
You will serve as a technical advisor for strategic opportunities, leading discovery sessions, demos, presentations, and technical workshops. Your work involves helping partners and customers understand Five9 capabilities, integrations, AI, telephony, and CCaaS architecture. You will also support solution validation, proof-of-concepts, and implementation planning, while creating partner-facing enablement materials and demo flows. Additionally, you will share partner and customer feedback with Product, Engineering, Marketing, Sales, and Services teams to improve partner readiness and deal execution.
Work Location
This role is fully remote for candidates who reside outside the 50-mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is hybrid and would require 3 days a week (Monday, Wednesday, Thursday) in our San Ramon office.
Hiring Process & Compensation
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors unique to each candidate, including skill set, depth of experience, certifications, and specific work location. The US base salary range for this role is $93,900 - $218,200 USD. Your recruiter can share more about the specific compensation package during your hiring process. The total compensation package may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Equal Opportunity
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Work location
Work model: Hybrid
Planifyr
Key Responsibilities
- check_circleServe as a technical advisor for strategic partner-led sales opportunities
- check_circleExplain Five9 capabilities, integrations, AI, and CCaaS architecture to partners and customers
- check_circleSupport solution validation, proof-of-concepts, and implementation planning
- check_circleTrain and enable partners on Five9 products, features, and solution patterns
- check_circleCreate partner-facing enablement materials, demo flows, and technical guidance
- check_circleShare partner and customer feedback with Product, Engineering, Marketing, and Sales teams
- check_circleCollaborate across internal teams to improve partner readiness and deal execution
- check_circleLead discovery sessions, demos, presentations, and technical workshops
Requirements
- verifiedBA/BS degree or equivalent work experience
- verifiedWillingness to travel
Nice to Have
Experience with Five9, CCaaS, telecom, or contact center. Salesforce administration or CRM integration experience. Exposure to Google Cloud, AI, automation, or conversational AI. Zendesk or ServiceNow experience. Implementation, configuration, or hands-on technical delivery experience. BA/BS degree or equivalent work experience.
Benefits & Perks
check_circleHealth, dental, and vision coverage with 100% employee portion paid by employercheck_circle401k saving plan with employer matchingcheck_circleShort and Long-Term Disability insurancecheck_circleBasic Life Insurance coverageAccess to mental health support platform including therapy and coaching
Similar Job Opportunities
Frequently asked questions about Enterprise Solution Consultant – Partner Solutions at Five9
What does a Enterprise Solution Consultant – Partner Solutions at Five9 do?expand_more
Day-to-day, the Enterprise Solution Consultant – Partner Solutions at Five9 will serve as a technical advisor for strategic partner-led sales opportunities; explain five9 capabilities, integrations, ai, and ccaas architecture to partners and customers; support solution validation, proof-of-concepts, and implementation planning; and train and enable partners on five9 products, features, and solution patterns.
What are the requirements for this Enterprise Solution Consultant – Partner Solutions role?expand_more
Five9 is looking for candidates who meet the following requirements: BA/BS degree or equivalent work experience; and Willingness to travel.
Where is the Enterprise Solution Consultant – Partner Solutions role at Five9 located?expand_more
Enterprise Solution Consultant – Partner Solutions at Five9 is based in Planifyr. This is a hybrid role.
Is this Enterprise Solution Consultant – Partner Solutions job remote, hybrid, or on-site?expand_more
Five9 has listed this Enterprise Solution Consultant – Partner Solutions role as hybrid.
How much experience is required for this Enterprise Solution Consultant – Partner Solutions role?expand_more
Candidates for Enterprise Solution Consultant – Partner Solutions at Five9 should have mid level.
What skills do you need for the Enterprise Solution Consultant – Partner Solutions role at Five9?expand_more
Key skills for Enterprise Solution Consultant – Partner Solutions at Five9 include Ccaas; Telephony; Ai; CRM; Cloud; Integration; Five9; and Salesforce.
What category does the Enterprise Solution Consultant – Partner Solutions role belong to?expand_more
Enterprise Solution Consultant – Partner Solutions at Five9 is part of the it job category on Recrutus.