Operations Associate Cardiac Monitor Tech — Springfield

About Baystate Health

Baystate Health is a nationally recognized leader in healthcare quality and safety and western Massachusetts' only academic center and tertiary care provider. We have a long and proud tradition of continuous learning and improvement, educating and training hundreds of healthcare workers every year while advancing knowledge about new approaches to care. Our inspired and compassionate teams manage the whole health needs of all communities in need.

About the Role

We are seeking a Part Time Operations Associate/Cardiac Monitor Technician to join our team at the Baystate Main Campus in Springfield, MA. Reporting to the Nurse Manager with daily coordination by the Charge Nurse, this role serves as a vital business partner to the department and clinical staff.

You will independently work with patient and family-centered care teams to ensure smooth unit operations. Your day involves managing patient information, organizing medical records, and facilitating bed management and patient throughput. You will act as a receptionist for visitors, orient patients and families to the unit, and serve as a resource for hospitalist and teaching teams. Additionally, you will observe cardiac monitors, identify irregular rhythms, and process EKG strips for defined cardiac patient populations.

Schedule and Location

This is a part-time position (24 hours/week) located at the Springfield 3 Unit. The role operates on the 3rd shift, from 7:00 PM to 7:30 AM, requiring two shifts per week with rotating days and weekends.

Our Commitment to You

Baystate Health offers a competitive total compensation package including excellent medical, dental, and vision insurance, generous PTO, and a 403b retirement match. We are committed to your wellbeing with programs covering mental, physical, and financial health, including free money coaching and reimbursement for activities like gym memberships. We also provide continuing education support and unique perks such as Farm Share Memberships and First Time Home Buyers Financial Packages.

Apply Today

We strive to be the place where you can build the career you deserve. If you are ready to join a team dedicated to quality and safety, please apply with your resume today. You belong at Baystate!

Equal Opportunity Employer

Baystate Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Work location

Work model: On-site

27, Lyman Street, Downtown Springfield Railroad District, Metro Center, Springfield, Hampden County, Massachusetts, 01115, United States

Springfield, Massachusetts

Key Responsibilities

check_circleCoordinate staffing assignments and communicate schedule changes to the clinical supervisor
check_circleInitiate emergency procedures and mobilize support personnel when required
check_circleFacilitate unit operations by managing patient throughput and communicating with medical staff
check_circleMaintain and organize patient medical records, charts, and discharge documentation
check_circleManage unit inventories by requisitioning supplies and maintaining par levels
check_circleObserve cardiac monitors, identify irregular rhythms, and record EKG strips for nursing review
check_circleServe as a unit resource by greeting patients, answering inquiries, and relaying messages
check_circleTrack, prioritize, and assign patient beds while coordinating admissions, discharges, and transfers

Requirements

verifiedHS Diploma/GED
verified1-2 years customer service experience (healthcare setting preferred)
verifiedMedical administrative experience strongly preferred
verifiedPrior EKG training
verifiedComputer literate
verifiedAbility to work rotating days, weekends, and holidays
verifiedBasic Cardiac Life Support (BLS) certification
verifiedCompletion of dysrhythmia (telemetry) course and competency

Nice to Have

Healthcare setting customer service experience, medical administrative experience, prior EKG training

Benefits & Perks

check_circleHigh-quality, low-cost medical, dental and vision insurancecheck_circleGenerous PTO up to 25 days in the first year with scheduled earned increasescheck_circleContinuing education support and reimbursementcheck_circleFirst Time Home Buyers Financial PackagesFarm Share Memberships

Skills, education and keywords

Skills: Customer Service, Medical Administrative, Ekg, Computer Literate, Word, Oa Gold, SMS, Cis, Premise, BMD.

Education: High School Diploma or GED required.

Frequently asked questions about Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health

What does a Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health do?expand_more

A Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health is responsible for the following: Coordinate staffing assignments and communicate schedule changes to the clinical supervisor; Initiate emergency procedures and mobilize support personnel when required; Facilitate unit operations by managing patient throughput and communicating with medical staff; and Maintain and organize patient medical records, charts, and discharge documentation.

What are the requirements for this Operations Associate Cardiac Monitor Tech, Part Time, Nights role?expand_more

Baystate Health is looking for candidates who meet the following requirements: HS Diploma/GED; 1-2 years customer service experience (healthcare setting preferred); Medical administrative experience strongly preferred; Prior EKG training; Computer literate; and Ability to work rotating days, weekends, and holidays.

Where is the Operations Associate Cardiac Monitor Tech, Part Time, Nights role at Baystate Health located?expand_more

Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health is based in 27, Lyman Street, Downtown Springfield Railroad District, Metro Center, Springfield, Hampden County, Massachusetts, 01115, United States. This is a on-site role.

Is this Operations Associate Cardiac Monitor Tech, Part Time, Nights job remote, hybrid, or on-site?expand_more

Baystate Health has listed this Operations Associate Cardiac Monitor Tech, Part Time, Nights role as on-site.

How much experience is required for this Operations Associate Cardiac Monitor Tech, Part Time, Nights role?expand_more

Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health typically requires 1–2 years of relevant experience at the entry level level.

What skills do you need for the Operations Associate Cardiac Monitor Tech, Part Time, Nights role at Baystate Health?expand_more

Key skills for Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health include Customer Service; Medical Administrative; Ekg; Computer Literate; Word; Oa Gold; SMS; and Cis.

What education is required for Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health?expand_more

Educational requirements for this role: High School Diploma or GED required.

What category does the Operations Associate Cardiac Monitor Tech, Part Time, Nights role belong to?expand_more

Operations Associate Cardiac Monitor Tech, Part Time, Nights at Baystate Health is part of the part time job category on Recrutus.

Operations Associate Cardiac Monitor Tech, Part Time, Nights