
location_onMemphis and Charleston Railroad, North Rowlett Street, Collierville, Shelby County, West Tennessee, Tennessee, 38017, United States
Want to bring the 'care' back to the vision care industry? At Visionworks, we are looking for charismatic individuals ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into the store, we need people who are passionate about helping customers look great and see great.
Everyone has a story that makes them who they are. At Visionworks, we look for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity, and Inclusion (DE&I).
The OD Coordinator is the very face of our Exam Practice, dedicated to ensuring the best possible journey for every patient. This role guides patients through the first steps of the Visionworks experience, ensuring their eye exam needs are met in a simple, human, and bold way.\n You will be trained and knowledgeable about eye health, preliminary testing, optics, products, services, and managed vision care. Your day involves maintaining complete and accurate patient records, introducing patients to the Optometrist with important context, and transitioning patients from the doctor to the sales floor to ensure they receive the right education and recommendations.
Beyond patient interaction, you will execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
Work model: On-site
Memphis and Charleston Railroad, North Rowlett Street, Collierville, Shelby County, West Tennessee, Tennessee, 38017, United States
Collierville, Tennessee
Skills: Eye Health, Preliminary Testing, Optics, Managed Vision Care, Patient Records, Inventory, Revenue.
Education: HS diploma, GED or equivalent related job experience.
Related customer or patient experience