Night Auditor
Not Disclosed•Full-TimeOn-site
location_on919, Cleveland Avenue, The Dell, Oxford, Lafayette County, Mississippi, 38655, United States
About the Role
As the first point of contact for our guests, you will serve as the welcoming face of our hotel, ensuring a professional and warm experience from arrival to departure. This role is designed to be the central hub for guest needs, where you will manage check-ins and check-outs, handle reservations, and process payments with precision.
You will act as a lobby ambassador, maintaining a visible and friendly presence even when not stationed at the front desk. Your day involves anticipating guest needs, resolving inquiries regarding hotel amenities and services, and ensuring that every interaction reflects the high standards of a luxury environment. From coordinating wake-up calls to managing complex service recovery situations, you will play a vital role in exceeding guest expectations and fostering a collaborative atmosphere with all departments.
Work location
Work model: On-site
919, Cleveland Avenue, The Dell, Oxford, Lafayette County, Mississippi, 38655, United States
Oxford, Mississippi
Key Responsibilities
- check_circleProcess payments and conduct credit-limit checks
- check_circleAnswer telephone and in-person inquiries regarding reservations and hotel information
- check_circleMaintain front desk equipment and par stock of supplies
- check_circleProvide service recovery options to ensure guest satisfaction
Similar Job Opportunities
Frequently asked questions about Night Auditor at Oliver Hospitality
What does a Night Auditor at Oliver Hospitality do?expand_more
In this Night Auditor at Oliver Hospitality role, you will process payments and conduct credit-limit checks; answer telephone and in-person inquiries regarding reservations and hotel information; maintain front desk equipment and par stock of supplies; and provide service recovery options to ensure guest satisfaction.
What are the requirements for this Night Auditor role?expand_more
Oliver Hospitality is looking for candidates who meet the following requirements: Ability to speak, read, write and understand English; and Must be eligible to work in the USA.
Where is the Night Auditor role at Oliver Hospitality located?expand_more
Night Auditor at Oliver Hospitality is based in 919, Cleveland Avenue, The Dell, Oxford, Lafayette County, Mississippi, 38655, United States. This is a on-site role.
Is this Night Auditor job remote, hybrid, or on-site?expand_more
Oliver Hospitality has listed this Night Auditor role as on-site.