Music Repair Shop Specialist

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity, and fulfilling our mission with passion.

Founded in 1952 in a small house in Bethesda, MD by Benjamin O'Brien, the company began offering printed music, lessons, and art supplies. Ben quickly decided to focus exclusively on music to better serve his customers—a decision that remains intact to this day. Since the 1990s, Music & Arts has expanded nationwide through organic growth and acquisitions. In 2005, we joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Today, based in Frederick, MD, we are part of the Guitar Center enterprise, comprising 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

About the Role

As an Instrument Repair Technician, you will be the guardian of our customers' musical voices. Your primary mission is to repair musical instruments in a timely and proficient manner, ensuring every instrument is returned to the customer in good playing order. Whether you specialize in a single type of instrument or work across brass, woodwind, orchestral, or percussion categories, your expertise will directly impact the joy our customers experience.

You will handle a diverse range of instruments, from student-level gear to professional models, working on both customer-owned and retail stock. Your day will involve providing accurate repair estimates and adhering to strict timetables to ensure work is completed within the estimated cost and timeframes. You will perform work at an hourly rate that exceeds the shop's standard, maintaining a commitment to excellent quality. Additionally, you may be called upon to assist at repair clinics or school events, sharing your passion and knowledge with the broader music community.

Join Our Band

If you love this gig and want to apply, please send your resume and cover letter today along with your salary expectations.

Equal Opportunity Employer

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to our HR department.