Mgr, Global Cabling Quality
Not Disclosed•Full-TimeOn-site
location_on134, Lynn Dee Court, New Carlisle, Saint Joseph County, Indiana, 46552, United States
About the Team
AWS Infrastructure Services is the backbone of the world's most efficient and cost-effective cloud infrastructure provider. Our organization prepares, plans, and builds the data centers that comprise the AWS cloud. We drive continuous improvement to provide more efficient and reliable infrastructure to customers worldwide, ensuring that every connection supports seamless cloud services.
About the Role
As a Quality Assurance Cabling Manager, you will be a key leader in our Global Network Delivery organization, driving best-in-class cabling quality across AWS' global data centers. You will lead a diverse team of Cabling Quality Assurance Program Managers and Technicians, establishing and maintaining the highest quality standards for our data center network deployments.
Your mission is to ensure that all design, build, scaling, and hardware installations meet AWS's rigorous quality guidelines. You will serve as the primary subject matter expert for cabling and hardware installations, partnering with network design teams, construction managers, deployment personnel, and vendors to develop and enforce installation standards. This role requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination.
A Day in the Life
Your typical day involves collaborating across multiple disciplines and time zones. You will start by reviewing quality metrics from the previous day's inspections and checklist findings, addressing any immediate concerns with your team. Throughout the day, you will conduct one-on-one meetings, participate in cross-functional planning sessions, analyze trend data, and drive root cause analysis to identify improvement opportunities.
You will work directly with the Cabling Quality Assurance team, as well as Design, Construction, and Deployment managers, to refine structured cabling and installation standards. Your work will include visiting data centers to ensure compliance, facilitating partner team training, and gathering insights for continuous improvement. You will frequently lead technical whiteboard sessions to resolve implementation challenges and present quality metrics to senior leadership.
Hiring Process
We are looking for exceptional candidates who can lead and develop teams with excellent communication skills. The interview process is designed to assess your technical expertise, leadership capabilities, and cultural fit within our inclusive environment.
Equal Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accommodations page for more information.
Work location
Work model: On-site
134, Lynn Dee Court, New Carlisle, Saint Joseph County, Indiana, 46552, United States
New Carlisle, Indiana
Key Responsibilities
- check_circleLead and develop a diverse team of Network Cabling Quality Assurance Program Managers and Technicians
- check_circleEstablish and oversee comprehensive quality control systems including SOPs and performance measurements
- check_circlePartner with network design teams and vendors to develop and enforce installation standards
- check_circleManage end-to-end quality metrics, risk management, and preventative measures
- check_circleDrive continuous improvement through data-driven process optimization and programmatic focus
- check_circleFacilitate the adoption of quality assurance checklists and develop remediation strategies
- check_circleServe as the primary quality assurance subject matter expert for cabling and hardware installations
- check_circleConduct onsite project reviews and coordinate with data center teams to ensure compliance
Requirements
- verified5+ years of people management and team development experience
- verifiedBachelor's degree or BS degree
- verified3+ years of experience in a data center technology role or experience with network pathway infrastructure systems
- verifiedFamiliarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014
- verified3+ years of knowledge in network cabling, optic types, and test equipment
- verifiedExperience with physical data center construction, particularly copper/fiber cabling
- verifiedSix-Sigma certification or similar qualification
Nice to Have
Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014. Six-Sigma certification or similar qualification in quality assurance methodology and tools.
Benefits & Perks
check_circleHealth insurance including medical, dental, vision, prescription, Basic Life & AD&Dcheck_circleSupplemental life plans and EAP with Mental Health Support and Medical Advice Linecheck_circleFlexible Spending Accounts and Adoption and Surrogacy Reimbursement coveragecheck_circle401(k) matchingcheck_circlePaid time off and parental leave
Similar Job Opportunities
Skills, education and keywords
Skills: Iso9001, Iso11801, Tia568c, Tia942, Ansi/bicsi 002-2014, Six-Sigma, Network Cabling, Optic Types, Test Equipment, Copper Cabling.
Education: Bachelor's degree or BS degree required.
Frequently asked questions about Mgr, Global Cabling Quality at Amazon
What does a Mgr, Global Cabling Quality at Amazon do?expand_more
A Mgr, Global Cabling Quality at Amazon is responsible for the following: Lead and develop a diverse team of Network Cabling Quality Assurance Program Managers and Technicians; Establish and oversee comprehensive quality control systems including SOPs and performance measurements; Partner with network design teams and vendors to develop and enforce installation standards; and Manage end-to-end quality metrics, risk management, and preventative measures.
What are the requirements for this Mgr, Global Cabling Quality role?expand_more
Amazon is looking for candidates who meet the following requirements: 5+ years of people management and team development experience; Bachelor's degree or BS degree; 3+ years of experience in a data center technology role or experience with network pathway infrastructure systems; Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014; 3+ years of knowledge in network cabling, optic types, and test equipment; and Experience with physical data center construction, particularly copper/fiber cabling.
Where is the Mgr, Global Cabling Quality role at Amazon located?expand_more
Mgr, Global Cabling Quality at Amazon is based in 134, Lynn Dee Court, New Carlisle, Saint Joseph County, Indiana, 46552, United States. This is a on-site role.
Is this Mgr, Global Cabling Quality job remote, hybrid, or on-site?expand_more
Amazon has listed this Mgr, Global Cabling Quality role as on-site.
How much experience is required for this Mgr, Global Cabling Quality role?expand_more
Mgr, Global Cabling Quality at Amazon typically requires 5+ years of relevant experience at the lead level.
What skills do you need for the Mgr, Global Cabling Quality role at Amazon?expand_more
Key skills for Mgr, Global Cabling Quality at Amazon include Iso9001; Iso11801; Tia568c; Tia942; Ansi/bicsi 002-2014; Six-Sigma; Network Cabling; and Optic Types.
What education is required for Mgr, Global Cabling Quality at Amazon?expand_more
Educational requirements for this role: Bachelor's degree or BS degree required.
What category does the Mgr, Global Cabling Quality role belong to?expand_more
Mgr, Global Cabling Quality at Amazon is part of the it job category on Recrutus.
About Amazon
Amazon, headquartered in Seattle, WA, operates within the software development industry and is guided by principles including customer obsession, passion for invention, operational excellence, and long-term thinking. The organization focuses on building technologies, inventing products, and delivering services designed to change lives. It combines the scope and capabilities of a large enterprise with the agility and spirit of a smaller entity, making quick decisions and embracing innovation without fear of failure.
Amazonians research and develop a wide range of technologies, from Amazon Web Services to Alexa, on behalf of a global customer base that includes shoppers, sellers, content creators, and developers. The company's mission centers on being Earth's most customer-centric organization, ensuring that all actions, goals, projects, and inventions prioritize the customer above all else.
The concept of "Day 1" defines the company's enduring approach, maintaining the same mindset as its first day to make smart, fast decisions, stay nimble, and continue inventing. This philosophy drives the company to consistently delight customers while navigating the evolving landscape of technology and service delivery.
Browse more roles: All Amazon jobs, it jobs on Recrutus.