Member Experience Specialist
Not Disclosed•Part-TimeOn-site
location_onEast Williams Field Road, Gilbert, Maricopa County, Arizona, 85295, United States
About the Team
Founded in 2022, Sparkle Grooming Co. is redefining routine pet care by blending salon-style grooming with small-box retail and social service. Our mission is to make access to high-quality hygiene and wellness easy and affordable while giving back to support community needs. We are loyal to a greater purpose: improving the quality of life for pets and their owners to help create healthy, happy homes.
About the Role
As the first and last point of contact for our clients at our SanTan Village location, you will play a critical role in creating an exceptional Sparkle experience. This position is ideal for someone who loves people and pets and thrives in a fast-paced environment. You will welcome pet parents, manage appointments, and drive membership growth through confident, solution-based conversations.
Beyond the front desk, you will support daily salon operations and partner with groomers and bathers to ensure smooth service flow. This role offers a unique opportunity to grow into expanded operational or leadership positions as Sparkle continues to open new locations across Arizona and nationwide.
Work location
Work model: On-site
East Williams Field Road, Gilbert, Maricopa County, Arizona, 85295, United States
Gilbert, Arizona
Key Responsibilities
- check_circleGreet and check in clients to create a warm, professional experience
- check_circleEducate pet parents on services and membership options
- check_circleDrive membership conversions through solution-based conversations
Similar Job Opportunities
Frequently asked questions about Member Experience Specialist at Sparkle Grooming Co.
What does a Member Experience Specialist at Sparkle Grooming Co. do?expand_more
Day-to-day, the Member Experience Specialist at Sparkle Grooming Co. will greet and check in clients to create a warm, professional experience; educate pet parents on services and membership options; drive membership conversions through solution-based conversations; and manage appointment scheduling, check-out, and payment processing.
What are the requirements for this Member Experience Specialist role?expand_more
Sparkle Grooming Co. is looking for candidates who meet the following requirements: Ability to work comfortably with dogs.
Where is the Member Experience Specialist role at Sparkle Grooming Co. located?expand_more
Member Experience Specialist at Sparkle Grooming Co. is based in East Williams Field Road, Gilbert, Maricopa County, Arizona, 85295, United States. This is a on-site role.
Is this Member Experience Specialist job remote, hybrid, or on-site?expand_more
Sparkle Grooming Co. has listed this Member Experience Specialist role as on-site.