Medical Assistant - El Pueblo - Pediatric Medicine
Not Disclosed•Full-TimeOn-site
location_onWest Kennedy Street, Barrio Viejo, Tucson, Pima County, Arizona, 85701, United States
About El Rio Health
El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) dedicated to a simple yet powerful mission: providing comprehensive, quality healthcare that is affordable and accessible to all who may have healthcare needs. As a community-focused organization, we strive to ensure that every patient receives the care they deserve regardless of their background or ability to pay.
About the Role
The Medical Assistant serves as a vital support role within our clinical teams, delivering direct patient care alongside clinical and non-clinical services. This position is designed to uphold the highest standards of excellence while maintaining the lowest possible error rates. You will work under general supervision, collaborating with providers to ensure a seamless patient experience from intake to discharge.
In this role, you will be the first point of contact for many patients, guiding them through the intake process and documenting their information in the Electronic Health Record (EHR). Your day will involve anticipating patient needs based on their reason for the visit, coordinating outside medical records, and ensuring laboratory and radiology results are processed efficiently. You will also play a key role in patient education, ensuring individuals understand their discharge instructions and treatment plans before leaving the clinic.
Beyond clinical duties, you will maintain a clean, safe, and hygienic work environment, manage medical supply inventories, and adhere to strict compliance standards, including Joint Commission Accreditation requirements. Your ability to communicate proactively and positively with patients will be essential in promoting compliance with appointments and treatments. You will also be expected to identify and report safety hazards immediately, ensuring a secure environment for patients, visitors, and staff.
Hiring Process & Application
To join our team, candidates must possess a Medical Assistant Certificate from an accredited institution and a current Basic Life Support (BLS) certification. A Level I Fingerprint Clearance Card is required for all Arizona employees; new hires must submit their card or receipt before their start date, with the physical card required within 30 days. All employees are subject to drug testing prior to employment and must comply with federal and state regulations regarding alcohol and controlled substances. We also strongly recommend that all staff maintain up-to-date vaccination status, including the Influenza vaccine, subject to legal exemptions.
Our Commitment to Diversity and Inclusion
El Rio Health is an equal opportunity employer. We do not discriminate based on race, color, religion, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity, and selection decisions are based strictly on job-related factors. Reasonable accommodations are available to enable individuals with disabilities, known limitations related to pregnancy or childbirth, and for sincerely held religious beliefs to perform the essential functions of the job.
Work location
Work model: On-site
West Kennedy Street, Barrio Viejo, Tucson, Pima County, Arizona, 85701, United States
Tucson, Arizona
Key Responsibilities
- check_circleDocument patient information and responses in the Electronic Health Record (EHR) during the intake process
- check_circleAssist with clinical procedures and activities within the Medical Assistant scope of practice
- check_circleEnsure patient understanding of discharge instructions and document completed provider orders in the EHR
- check_circleManage administrative tasks received through IT systems and the Patient Portal to support clinical operations
- check_circleMaintain a clean, safe, and hygienic work environment including examination rooms and workstations
- check_circleEnsure patient confidentiality and compliance with HIPAA and corporate reporting requirements
- check_circleStock medications, medical supplies, and equipment while maintaining proper inventory levels
- check_circleEvaluate clinical and non-clinical issues to resolve problems effectively using critical thinking
Requirements
- verifiedHigh School Diploma or G.E.D.
- verifiedMedical Assistant Certificate from an accredited institution
- verifiedCurrent BLS certification for health care providers
- verifiedLevel I fingerprint clearance card
- verifiedValid driver's license (if driving for work)
- verifiedDrug testing compliance
Nice to Have
One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages.
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