Medical Administrative Assistant
Not Disclosed•Full-TimeOn-site
location_onHillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States
About LifeBridge Health
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond. Anchored by the mission to "improve the health of people in the communities we serve," we combine strategic growth, innovation, and deep community commitment to deliver exceptional care. With over 14,000 employees and 130 care locations, we operate five leading centers in the Baltimore region, including Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
About the Role
As a Medical Administrative Assistant within the Neurology FPP team at Sinai Hospital, you will serve as a vital link between patients, medical office staff, and physicians. This role exists to proactively identify and respond to the diverse needs of our community, ensuring smooth operations within the medical office.
In this position, you will manage the front-line experience by greeting and directing visitors, patients, and sales representatives. You will handle the flow of communication by placing, receiving, and screening telephone calls, providing general information, and referring complex matters to the appropriate team members. Your day will involve scheduling appointments, maintaining calendars, arranging meetings, and managing travel logistics. You will also assist in the registration process by interviewing patients to obtain necessary demographic and insurance information, as well as securing required authorizations.
Beyond administrative duties, you will support the clinical environment by assisting patients in examination rooms when needed, collecting copays, and managing office supplies and inventory. You will also play a key role in optimizing facility and professional charge entry and subsequent collections.
Why Join Us
Joining LifeBridge Health means becoming part of a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. We offer a culture of collaboration supported by resources like unit-based practice councils and advanced clinical education support. This environment is designed to improve workflow efficiency and patient outcomes while allowing you to work at the top of your license.
We provide opportunities for professional growth, including tuition reimbursement and the development of foundational skills for neonatal critical care leadership and advanced certification. Our comprehensive benefits package includes competitive compensation, health plans, free parking, and wellness programs.
Equal Opportunity
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity/expression. We do not exclude people or treat them differently because of these protected characteristics.
How to Apply
To apply for this full-time, day shift position (8:00 am - 4:30 pm), please submit your application through our portal. We look forward to reviewing your qualifications and discussing how your experience aligns with our mission.
Similar Job Opportunities
Skills, education and keywords
Education: HS Diploma/GED preferred.
Frequently asked questions about Medical Administrative Assistant at LifeBridge Health
What does a Medical Administrative Assistant at LifeBridge Health do?expand_more
A Medical Administrative Assistant at LifeBridge Health is responsible for the following: Schedule appointments, maintain calendars, and arrange meetings and travel; Perform patient pre-registration and obtain demographic and insurance information; Obtain necessary authorizations for medical services; and Maintain office supplies and prepare inventory and purchase orders.
What are the requirements for this Medical Administrative Assistant role?expand_more
LifeBridge Health is looking for candidates who meet the following requirements: HS Diploma/GED preferred; and 3-5 years of experience in call center environment.
Where is the Medical Administrative Assistant role at LifeBridge Health located?expand_more
Medical Administrative Assistant at LifeBridge Health is based in Hillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States. This is a on-site role.