Manager, IT Engineering

About the Team

Join a team where your leadership shapes the future of enterprise technology. At American Airlines, we care for people on life's journey, and our dynamic workforce is the foundation of keeping the largest airline in the world running smoothly. From the team members we hire to the customers we serve, inclusion and diversity are central to our mission. Our 20+ Employee Business Resource Groups connect team members to our customers, suppliers, communities, and shareholders, helping everyone reach their full potential in an inclusive work environment.

About the Role

As the Manager, IT Engineering, you will guide high-performing engineering teams and oversee large-scale application platforms, ensuring delivery excellence across complex system landscapes. You will lead the development, integration, and support of enterprise applications, including our critical CRM and Loyalty platforms. This role exists to influence strategy, strengthen engineering practices, and drive modernization initiatives. You will partner with business and IT leadership to define technical strategy, remove cross-team impediments, and resolve technical escalations, ensuring our systems remain scalable, resilient, and performant.

Why You'll Love This Job

You will have the opportunity to lead a collaborative, Agile engineering organization while managing staffing, hiring, and workforce planning. This role offers a tremendous sense of pride and satisfaction as you do your part to keep our global network of 365 destinations and 6,800 daily flights running smoothly. You will champion the adoption of emerging technologies and modern engineering practices, working within a culture that encourages you to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly.

Our Culture

Feel free to be yourself at American. We are committed to creating an inclusive work environment that meets and exceeds the needs of our diverse world. We want you to be the best version of yourself, which is why our wellness programs provide you with all the right tools, resources, and support you need.

Application Instructions

If you are ready to lead and shape the future of enterprise technology at American Airlines, please apply through our careers portal. We look forward to reviewing your application and discussing how your experience aligns with our mission.