Management Training Program
Not Disclosed•Full-TimeOn-site
location_on165, Primrose Lane, Layton, Monroe County, Florida, 33001, United States
Our Company
Our mission is to be the most valued and trusted business partner in the customer solutions space through unrivaled service. We aspire to be true partners for our exclusive business clients, bonded by a common quest for excellence. We provide unrivaled service by enlivening our Passion for People™ philosophy. We are entrepreneurs who act with integrity, tenacious, versatile, and responsible.
Inktel is a special place. We are an established company with over a thousand employees and a track record of success of over 20 years. There is a reason we have been voted a Best Place to Work so consistently. Careers are fast-tracked at our company. We are a team of achievers who appreciate a good sense of humor and taking meaningful action.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partners—we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our core—and we don't use the word "strive" lightly. It embodies what we value.
About the Role
As a leading provider of contact center solutions, we outsource customer care operations for Fortune 500 companies in the retail, restaurant, education, ecommerce, and consumer packaged goods industries. Our clients trust us with the care of their customers because we are experts in engaging people: meaningful, human interaction which leads to meaningful, human relationships. We are not just good at this—good is not good enough for us—we are great. Simply put, our goal is to be the best interaction of the day for everyone we connect with. That is why every interaction we have speaks to the passion we have for people. Everything we do, we do because we're thinking about someone else.
If you're inspired to grow with an industry trendsetter that will challenge and reward you, keep reading. We're looking to work with you.
The Management Training Program
Our Management Training Program is designed for recent college graduates. It is aimed at helping you discover your potential through intense, engaging, hands-on experience. This program is not for the timid—it's for those who want to prove themselves and want to forge their own career path. It is designed to help you push your limits and get better by doing challenging work.
Participating in leadership training designed to help you grow as a young professional will help to supplement your hands-on experience. This training will be focused on the values we foster and celebrate in all of our colleagues, represented by the acronym STRIVE: Service, Tenacity, Responsibility, Integrity, Versatility, and Entrepreneurship.
Each participant in the program will receive training and experience within the operations department as well as one-to-one mentoring from a senior leader in the company. This key relationship will help round out the experience and set you up for future success!
The Future
After successfully completing the program, you will have a permanent role with immediate opportunity to make a big impact. You will gain a clear understanding of our business, maintain a mentoring relationship with a senior leader, and gain service experience with our charity partners.
Work location
Work model: On-site
165, Primrose Lane, Layton, Monroe County, Florida, 33001, United States
Florida
Key Responsibilities
- check_circleReceive one-to-one mentoring from a senior leader
- check_circleParticipate in leadership training focused on company values
- check_circleBuild meaningful relationships with clients and customers
- check_circleGain hands-on experience within the operations department
- check_circleDevelop analytical and communication skills through challenging work
Requirements
- verifiedBachelor's degree (recently acquired or upcoming)
- verified3.0 GPA or above
- verifiedExcellent communication and writing skills in English
- verifiedReliable transportation for travel between Broward and Miami-Dade counties
Benefits & Perks
check_circleComprehensive medical, dental, short/long term disability, and life insurancecheck_circlePaid time offcheck_circleExcellent 401K plan
Similar Job Opportunities
Skills, education and keywords
Education: Bachelor's degree required (recently acquired or upcoming).
Frequently asked questions about Management Training Program at Inktel Contact Center Solutions
What does a Management Training Program at Inktel Contact Center Solutions do?expand_more
A Management Training Program at Inktel Contact Center Solutions is responsible for the following: Receive one-to-one mentoring from a senior leader; Participate in leadership training focused on company values; Build meaningful relationships with clients and customers; and Gain hands-on experience within the operations department.
What are the requirements for this Management Training Program role?expand_more
Inktel Contact Center Solutions is looking for candidates who meet the following requirements: Bachelor's degree (recently acquired or upcoming); 3.0 GPA or above; Excellent communication and writing skills in English; and Reliable transportation for travel between Broward and Miami-Dade counties.
Where is the Management Training Program role at Inktel Contact Center Solutions located?expand_more
Management Training Program at Inktel Contact Center Solutions is based in 165, Primrose Lane, Layton, Monroe County, Florida, 33001, United States. This is a on-site role.
Is this Management Training Program job remote, hybrid, or on-site?expand_more
Inktel Contact Center Solutions has listed this Management Training Program role as on-site.
How much experience is required for this Management Training Program role?expand_more
Candidates for Management Training Program at Inktel Contact Center Solutions should have intern.
What education is required for Management Training Program at Inktel Contact Center Solutions?expand_more
Educational requirements for this role: Bachelor's degree required (recently acquired or upcoming).
What category does the Management Training Program role belong to?expand_more
Management Training Program at Inktel Contact Center Solutions is part of the consultancy job category on Recrutus.
About Inktel Contact Center Solutions
Inktel Contact Center Solutions operates within the outsourcing and offshoring consulting industry, based in Doral, Florida. The organization functions as a business process outsourcer focused on developing customized call center strategies designed to help clients expand their market presence, enhance operational efficiency, and reduce expenses. By prioritizing a philosophy centered on people, the company aims to serve as a trusted partner for its clientele.
The operational model adopted by Inktel places a strong emphasis on maximizing value through every customer interaction. This approach integrates agents, technology, performance metrics, and analytics to support a customer-first framework. The firm offers a comprehensive suite of services covering sales and revenue enhancement, revenue protection, and various forms of customer support including multi-lingual assistance and account management.
Additional capabilities include sales lead management, field sales support, retention and loyalty programs, and seasonal peak support. The solution set extends to personalized self-service options, multi-channel communication via email, chat, and mobile platforms, as well as social engagement strategies. These offerings are structured to deliver measurable results across diverse operational needs.
Browse more roles: All Inktel Contact Center Solutions jobs, consultancy jobs on Recrutus.