Lead Software Engineer, ServiceNow AI (Remote)

About the Team

Lennar is one of the nation's leading homebuilders, recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. We are dedicated to making an impact by creating extraordinary experiences for our Homeowners, Communities, and Associates. Our mission involves building quality homes, providing exceptional customer service, giving back to our communities, and fostering a culture of opportunity and growth.

Within this environment, the ServiceNow AI team serves as a key technical authority, driving the design, development, and deployment of AI-powered solutions across our enterprise ServiceNow environment. We focus on delivering scalable, secure, and business-aligned solutions that leverage deep platform expertise and AI-driven automation.

About the Role

As a Lead Software Engineer, ServiceNow, you will report directly to the Engineering Manager and act as a hands-on technical leader. This role exists to evolve our enterprise-grade ServiceNow solutions with a specific focus on Now Assist and Agentic AI implementation. You will combine deep platform expertise with integration architecture to define and govern AI skill configurations, virtual agent flows, and agentic workflows that enable autonomous or semi-autonomous task execution.

In this position, you will own the end-to-end ServiceNow architecture related to Platform, ITSM, and HRSD capabilities. You will work closely with product management teams to ensure the delivery of the best user experiences, while also acting as a trusted advisor to business leaders and enterprise architects. Your work will influence roadmap planning, platform strategy, and prioritization decisions, ensuring that AI initiatives meaningfully reduce manual effort and improve service outcomes across the organization.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates. We believe in investing in our people, empowering them to thrive both personally and professionally. Our comprehensive benefits package is designed to enhance well-being and professional growth, including robust health insurance (Medical, Dental, and Vision), a 401(k) Retirement Plan with a $1 for $1 Company Match, and Paid Parental Leave.

We also offer an Education Assistance Program, up to $30,000 in Adoption Assistance, and a New Hire Referral Bonus Program. Associates enjoy up to three weeks of vacation annually, along with generous Holiday, Sick Leave, and Personal Day policies. Unique perks include significant Home Purchase Discounts and "Everyone's Included Day." We are dedicated to diversity and inclusion, ensuring a culture where every Associate can succeed.

Equal Opportunity

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.