IT/OT Engineer III
Not Disclosed•Full-TimeOn-site
location_on20, Plaid Place, Town of Clifton Park, Saratoga County, New York, 12065, United States
We collaborate with our customers and technology and service partners with a relentless co-innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services.
The IT/OT Engineer III serves as a critical link within our IT/OT Managed Services team, providing post-project services and automation solutions for our installed customer base. Utilizing a portfolio of Emerson products and select third-party platforms, you will deliver infrastructure, virtualization, networking, and cybersecurity services. This role goes beyond maintenance; you will advise customers on IT/OT and virtualization platform recommendations that solve pain points, optimize business value, and enhance satisfaction with their investments to support their broader business goals.
In this position, you will act as a trusted advisor, mapping automation solutions to solve complex operational challenges and supporting our customers' digital journeys. You will be expected to drive technology adoption and realized customer outcomes, working with a self-starting, innovative, and problem-solving mindset. Your work will directly contribute to the long-term growth of Stellix Global Services' IT/OT business through business development, maintaining customer relations, and supporting internal programs for continuous improvement.
Your day will involve providing day-to-day technical support and help desk services for customer contracts, demonstrating situational awareness to escalate issues to senior engineering members or software vendors when necessary. You will serve as a liaison with partners like Dell, VMWare, and Cisco, and complete assigned service agreement deliverables with high quality and quantifiable business results.
You will support lifecycle solutions IT/OT Team Leads with infrastructure network design, installation, commissioning, and maintenance activities, often within a Microsoft OS environment utilizing VMWare or HyperV virtualization platforms. A key part of your role is providing technical leadership and mentoring to less senior engineers. You will troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O levels to resolve customer problems efficiently.
Additionally, you will support design and build activities for Life Science customers in a quality-controlled methodology, involving extensive documentation, internal testing, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and site commissioning. You will execute contract or project deliverables following established procedures, ensuring projects are completed within budget and schedule. The role includes 24x7 support for customer emergencies under a monthly rotating assignment roster and requires extensive travel within the New England region.
Applicants should either reside locally or express a willingness to relocate. We are looking for individuals who are currently authorized to work in the United States. Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix Global Services, and we will not pay any fee to a submitting employment agency unless a signed agreement is established.
Stellix Global Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.
Work model: On-site
20, Plaid Place, Town of Clifton Park, Saratoga County, New York, 12065, United States
Town of Clifton Park, New York
Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV. Infinite Leadership mentality and interest in coaching/mentoring. Ability to assess risk through review of documentation and KBAs. Work towards completion of the DeltaV Field Service Associate certification.
The Stellix Group operates within the business consulting and services sector, with its headquarters located in Foxborough, Massachusetts. The organization unites several distinct teams, including NECI, ZAETHER, KYNOTA, and Stellix Global Services, under a shared mission to deliver transformative solutions at the intersection of science and technology. These combined capabilities are designed to enable clients to achieve a healthier and more sustainable future through strategic innovation.
The firm primarily serves the life sciences and industrial manufacturing industries. Its teams assist these clients in building, connecting, and transforming their operational and IT infrastructures. This support facilitates tangible progress in critical areas such as therapeutics, food production, and energy sectors. By integrating advanced technological approaches with scientific principles, The Stellix Group helps organizations navigate complex challenges to drive breakthrough results in their respective fields.
Browse more roles: All The Stellix Group jobs, engineering jobs on Recrutus.
Experience
3+ yrs (Mid Level)
Job Type
Full-Time
