Inside Sales Print & Promotional Specialist
Not Disclosed•Full-TimeOn-site
location_on1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States
About the Team
Staples is business to business. You're what binds us together. At Quill, we make it easier for businesses of all sizes to get what they need to work smarter. Our culture is built on the belief that inclusion is an action word; it represents what we do to ensure all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows, fostering a workplace where unique perspectives drive innovative thinking that helps us exceed our customers' expectations.
About the Role
As an Inside Sales Specialist, you will play a critical role in supporting new and existing customers by delivering expert product guidance and driving transactional and solution-based sales. This is a fast-paced, customer-focused position where your ability to build relationships, think strategically, and deliver results makes a direct impact on the business.
You will partner closely with Account Managers and Key Account Managers to win profitable business, managing multiple lead channels including hunt lines, loaded leads, web leads, and chat. Your day will involve educating customers on Quill's specialized product offerings, pricing, and category-specific solutions, while maintaining a strong and accurate opportunity pipeline. By consolidating customer spend and positioning Quill as a trusted advisor, you will help grow average order value and deliver an exceptional end-to-end customer experience.
Hiring Process
Note: Specific interview steps and timelines are not detailed in the source text.
Equal Opportunity
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States
Rockford, Illinois
Key Responsibilities
- check_circleCollaborate with sales teams to support new and existing customers
- check_circleDrive high conversion rates while adhering to margin guidelines
- check_circleMeet or exceed net sales and margin goals
- check_circlePartner with Account Managers to support key account projects
- check_circleManage multiple lead channels including hunt lines and web leads
- check_circleEducate customers on specialized product offerings and pricing
- check_circleMaintain accurate opportunity pipeline using CRM tools
- check_circleIncrease share of wallet by consolidating customer spend
- check_circleGrow average order value and deliver exceptional customer experience
Requirements
- verifiedHigh School Diploma or GED
- verifiedAt least 12 months of experience in sales or customer service
- verified1+ years of B2B sales or sales-equivalent experience
- verifiedExperience working with CRM tools
- verifiedKnowledge of category-specific products (Technology, Furniture, Print/Promotional, or Large Volume Quotes)
- verifiedExperience with virtual selling or solution-based sales environments
Nice to Have
1+ years of B2B sales or sales-equivalent experience. Experience working with CRM tools and managing an opportunity pipeline. Knowledge of category-specific products such as Technology, Furniture, Print/Promotional, or Large Volume Quotes. Experience with virtual selling or solution-based sales environments.
Benefits & Perks
check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail Discountscheck_circlePhysical and Mental Health Wellness programs
Similar Job Opportunities
Skills, education and keywords
Skills: CRM Tools, B2B Sales, Virtual Selling, Solution-Based Sales.
Education: High School Diploma or GED required.
Frequently asked questions about Inside Sales Print & Promotional Specialist at Staples
What does a Inside Sales Print & Promotional Specialist at Staples do?expand_more
A Inside Sales Print & Promotional Specialist at Staples is responsible for the following: Collaborate with sales teams to support new and existing customers; Drive high conversion rates while adhering to margin guidelines; Meet or exceed net sales and margin goals; and Partner with Account Managers to support key account projects.
What are the requirements for this Inside Sales Print & Promotional Specialist role?expand_more
To qualify for the Inside Sales Print & Promotional Specialist at Staples position, applicants should have: High School Diploma or GED; At least 12 months of experience in sales or customer service; 1+ years of B2B sales or sales-equivalent experience; Experience working with CRM tools; Knowledge of category-specific products (Technology, Furniture, Print/Promotional, or Large Volume Quotes); and Experience with virtual selling or solution-based sales environments.
Where is the Inside Sales Print & Promotional Specialist role at Staples located?expand_more
Inside Sales Print & Promotional Specialist at Staples is based in 1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States. This is a on-site role.
Is this Inside Sales Print & Promotional Specialist job remote, hybrid, or on-site?expand_more
Staples has listed this Inside Sales Print & Promotional Specialist role as on-site.
How much experience is required for this Inside Sales Print & Promotional Specialist role?expand_more
Inside Sales Print & Promotional Specialist at Staples typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Inside Sales Print & Promotional Specialist role at Staples?expand_more
Key skills for Inside Sales Print & Promotional Specialist at Staples include CRM Tools; B2B Sales; Virtual Selling; and Solution-Based Sales.
What education is required for Inside Sales Print & Promotional Specialist at Staples?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Inside Sales Print & Promotional Specialist role belong to?expand_more
Inside Sales Print & Promotional Specialist at Staples is part of the sales job category on Recrutus.