Inbound Customer Service Representative

About Afni

We believe in you and invest in your success. Since 1936, Afni has provided stability in the business world, ensuring that the career you start today will still be here tomorrow. From the very beginning, our coaches and trainers work with you to achieve the goals you set within a supportive team culture.

About the Role

This position is for wireless sales, focusing on handling inbound calls from customers looking to purchase wireless devices and services for businesses. You will deliver world-class customer service, utilizing product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. The role involves processing orders, updating accounts and records, effective multitasking, and maintaining strong attention to detail. It offers a cooperative environment where you can learn, grow, and advance.

Location and Compensation

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour).

Benefits and Growth

We offer a paid training program, paid personal time off, paid sick time, health/vision/dental benefits, a 401k with matching contributions, and a tuition reimbursement program. Our leadership team believes in you, fostering an environment of encouragement and stability.

How to Join the Team

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!