
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
We are seeking an experienced HVAC Service Operations leader to oversee daily branch service operations within a large commercial HVAC and building services environment. This role is pivotal in managing the day-to-day service business, supporting field service teams, and driving operational performance to ensure high levels of customer satisfaction while meeting financial and business objectives.
The ideal candidate will bring strong experience in managing service operations, dispatching, scheduling, customer support processes, and branch-level business performance specifically within the HVAC or building services industry. You will serve as a subject matter expert for branch service processes, systems, and operational workflows, coaching teams through the implementation of operational best practices and service management applications.
We are a well-established service organization committed to long-term profitable growth and strong customer relationships. We value individuals who can work independently in fast-paced environments while effectively influencing cross-functional teams to drive operational improvements. Join us to take advantage of strong long-term career growth opportunities.
Work model: On-site
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Experience with commercial HVAC service operations, branch service management, dispatching and scheduling teams, service process improvement, customer account management, service business operations and workflow optimization, and operational forecasting and reporting.