Housekeeping Supervisor
Not Disclosed•Full-TimeOn-site
location_on1577, West Lynwood Avenue, Keystone Park, San Antonio, Bexar County, Texas, 78201, United States
About Us
Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city. The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm. Located just north of Downtown San Antonio, home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.
Through the HEI Loves Initiatives, we are dedicated to the diversity of our associates and the building of a strong service culture. We offer our associates feel meals, free parking, and travel perks offered through the Marriott Room Rate program and HEI managed hotels. Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.
Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
About the Role
This position is designed to maintain the building to ensure a safe and clean experience for hotel guests, associates, and vendors. You will provide essential direction and support to the Housekeeping Team, fostering an environment where efficiency and guest satisfaction are paramount.
Equal Opportunity
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work location
Work model: On-site
1577, West Lynwood Avenue, Keystone Park, San Antonio, Bexar County, Texas, 78201, United States
San Antonio, Texas
Key Responsibilities
- check_circleSupervise housekeeping staff through training, coaching, and performance feedback
- check_circleInterview, hire, and train housekeeping team members
- check_circleRespond to guest requests, concerns, and problems to ensure satisfaction
- check_circleLog lost and found items and answer related inquiries
- check_circleInspect guest rooms, public areas, and back of house for cleanliness and safety compliance
- check_circleManage inventory by issuing supplies and controlling expenses
- check_circleImplement emergency training and procedures to protect hotel assets and personnel
- check_circleAssign daily tasks to staff and review special requests to ensure operational flow
Requirements
- verifiedHousekeeping experience preferred
- verifiedAbility to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
- verifiedAbility to move throughout building, bend, stoop and reach
- verifiedEffective verbal and written communication skills
Nice to Have
Housekeeping experience
Benefits & Perks
check_circleMedical, dental, and vision insurance through Anthem Blue Cross Blue Shield and EyeMedcheck_circleVacation, sick, and holiday time off programscheck_circlePet insurance through the ASPCAcheck_circleSupplemental, spousal, and child life insurance coverageShort and long-term disability plans
