Hotel Valet Attendant

About Towne Park

At Towne Park, it's more than a job; it's an opportunity to make an impact. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.

Towne Park is a place where you can make a difference and create smiles every day. When we see a customer, a client, or one of our own team members smile, we know we made an impact. It's why we do what we do.

About the Role

The Guest Service Associate is the face of our hospitality, responsible for providing exceptional service in an attentive, friendly, and efficient manner. This role is central to the guest experience, ensuring that every interaction leaves a positive impression.

In this position, you will park and retrieve guest vehicles in a prompt yet safe manner, assisting with luggage delivery and pick-up during arrivals and departures. You will be the first point of contact, greeting guests within five feet with a professional demeanor and using their names to personalize the experience. Beyond vehicle management, you will act as a helpful guide, providing directions, assisting with reservations, and sharing information about local amenities and attractions. Your day-to-day involves maintaining a pleasant atmosphere, managing parking rates and procedures, and ensuring the smooth operation of the valet system.

Hiring Process

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education, training, and location. The hourly base pay range for this position is $9-$10 per hour, plus $5-$10 per hour in tips.

The work schedule for this position can include AM/PM shift times. Please note that seasonal and temporary roles are not eligible for the benefits outlined in the full job description.

Our Culture & Commitment

We believe in reasonable accommodations to enable individuals with disabilities to perform all functions of the job. Our team operates with a focus on safety and efficiency, following established practices while making decisions that affect the smooth operation of the department.

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