Home Health Clinical Manager

About the Team

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. As a leading healthcare services business focused on creating integrated and differentiated experiences, CenterWell puts patients at the center of everything it does. The result is high-quality healthcare that is accessible, comprehensive, and, most of all, personalized.

As part of Humana Inc., CenterWell is the largest provider of senior-focused primary care and a leading provider of home healthcare, specialty, hospice, and retail pharmacy. Our care teams—including nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers—work together to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.

About the Role

As a Clinical Manager at CenterWell Home Health, you will lead and support a team of dedicated clinicians who deliver compassionate, high-quality care in the home setting. Reporting to the Branch Director, your mission is to guide clinical practice, coordinate patient services, and ensure excellence in every step of the care journey. By empowering patients to achieve their highest level of independence, you will also help your team thrive in their roles.

In this onsite role, you will oversee clinical operations, including patient care delivery, staff management, documentation quality, and regulatory compliance. You will review referrals, determine admission appropriateness, and assign clinicians to ensure Plans of Care meet patient needs and agency standards. Your day will involve guiding, supporting, and educating clinicians, helping with goal-setting and clinical decision-making, and remaining available during operating hours for clinical support.

You will ensure that clinical documentation, audits, and billing meet Medicare, payer, and company standards while monitoring case management quality and outcomes. Additionally, you will participate in hiring, training, performance evaluation, and coaching for clinical staff, as well as conduct ongoing staff education based on documentation reviews and performance improvement data. You will coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement. In exceptional or unplanned circumstances, you may provide direct patient care and act as Branch Director in their absence.

Hiring Process

This role is considered patient-facing and is part of Humana's Tuberculosis (TB) screening program. If selected, you will be required to be screened for TB. Additionally, as this role is part of Humana's driver safety program, you must have a valid state driver's license and maintain personal vehicle liability insurance in accordance with your residing state's minimum required limits or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage, whichever is higher.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disabilities or protected veteran status. All employment decisions are based only on valid job requirements.