Guitar Technician
Not Disclosed•Full-TimeOn-site
location_onOn-site
Why Guitar Center?
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
For our employees who are musicians, we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! We also provide robust benefits including medical, dental, vision, 401K with company match, mental health support, paid time off, an employee discount program, and tuition reimbursement options.
About the Role
As a Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory. You will continually build and increase the business through great customer experience and quality work. You will interact with customers to ensure a positive experience, service instruments with a high level of craftsmanship, and complete warranty repair work.
Successful Repair Technicians at Guitar Center are characterized by a strong customer focus, the ability to connect with customers in a meaningful way, and a genuine passion for helping others. You will be expected to take initiative to identify opportunities and resolve issues, learn quickly, and develop knowledge in product, store operations, and sales. Additionally, you will work through the GC certification program to gain a base understanding of products and sales techniques, and effectively train learners to retain new information and techniques.
Equal Opportunity
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleInteract with customers to ensure a positive experience
- check_circleService customer-owned instruments with high craftsmanship
- check_circleComplete warranty repair work
- check_circleMaintain store-owned gear as requested
Requirements
- verifiedSkilled understanding of repairing Guitars
Nice to Have
Foundational product knowledge on Guitar Center products
Benefits & Perks
check_circleGig leave for employees who are musicians to take time off for tourscheck_circleMedical, dental, and vision insurancecheck_circle401K with company matchcheck_circleMental health supportcheck_circlePaid sick, holiday, and vacation timecheck_circleEmployee discount programcheck_circleTuition reimbursement options
Similar Job Opportunities
Frequently asked questions about Guitar Technician at The Guitar Center Company
What does a Guitar Technician at The Guitar Center Company do?expand_more
Day-to-day, the Guitar Technician at The Guitar Center Company will interact with customers to ensure a positive experience; service customer-owned instruments with high craftsmanship; complete warranty repair work; and maintain store-owned gear as requested.
What are the requirements for this Guitar Technician role?expand_more
To qualify for the Guitar Technician at The Guitar Center Company position, applicants should have: Skilled understanding of repairing Guitars.
Where is the Guitar Technician role at The Guitar Center Company located?expand_more
Guitar Technician at The Guitar Center Company is based in On-site. This is a on-site role.
Is this Guitar Technician job remote, hybrid, or on-site?expand_more
The Guitar Center Company has listed this Guitar Technician role as on-site.
How much experience is required for this Guitar Technician role?expand_more
Candidates for Guitar Technician at The Guitar Center Company should have mid level.
What skills do you need for the Guitar Technician role at The Guitar Center Company?expand_more
Key skills for Guitar Technician at The Guitar Center Company include Repairing Guitars.
What category does the Guitar Technician role belong to?expand_more
Guitar Technician at The Guitar Center Company is part of the customer services job category on Recrutus.
About The Guitar Center Company
Guitar Center, headquartered in Westlake Village, CA, is a major retailer in the music industry, offering a wide range of musical instruments, amplifiers, recording equipment, and related accessories. The company serves musicians of all levels, from hobbyists to professionals, with additional services including lessons, rentals, and repair solutions. As part of The Guitar Center Company, the brand operates under a mission to make music accessible to everyone.
The organization extends its expertise through subsidiaries like Guitar Center Professional, which provides custom audiovisual system design and installation for studios and venues, and Audio Visual Design Group (AVDG), specializing in advanced home and commercial AV solutions. Music & Arts, another division, supports educational communities by offering instrument rentals, lessons, and comprehensive band and orchestra services. Together, these entities form a network dedicated to fostering musical creativity and technical innovation.
Guitar Center emphasizes a team-driven approach, relying on passionate, music-loving associates to deliver exceptional customer experiences. With a presence across North America and a commitment to quality, the company continues to shape the future of music retail through its diverse product offerings and community-focused initiatives.
Browse more roles: All The Guitar Center Company jobs, customer services jobs on Recrutus.