Guest Reception Agent
Not Disclosed•Full-TimeOn-site
location_onAla Wai Foot Path, Kapahulu, East Honolulu, Honolulu, Honolulu County, Hawaii, 96815, United States
About the Team
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Our vision, "to fill the earth with the light and warmth of hospitality," unites us as a team to create remarkable hospitality experiences around the world every day.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, we have offered business and leisure travelers the finest in accommodations, service, amenities, and value. Our amazing Team Members are at the heart of it all.
The beautiful and ultra-luxury Ka La'i Waikiki Beach, LXR Hotels & Resorts' newest addition, is seeking a Guest Reception Agent. Ka La'i Waikiki Beach spans 38 stories with residential-style suites, designed for comfort and convenience, including fully-equipped kitchens, wellness facilities designed for relaxation, an infinity pool, and a heated whirlpool. Our guests feel at home with thoughtful service and tranquil spaces inspired by nature. Quiet moments fill the spa, a peaceful place inspired by Hawaii's landscape.
Work location
Work model: On-site
Ala Wai Foot Path, Kapahulu, East Honolulu, Honolulu, Honolulu County, Hawaii, 96815, United States
East Honolulu, Hawaii
Key Responsibilities
- check_circleGreet guests and complete the registration process including room selection and key coding
- check_circleUse up-selling techniques to promote hotel services and maximize room occupancy
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Frequently asked questions about Guest Reception Agent at Hilton
What does a Guest Reception Agent at Hilton do?expand_more
Day-to-day, the Guest Reception Agent at Hilton will greet guests and complete the registration process including room selection and key coding; use up-selling techniques to promote hotel services and maximize room occupancy; demonstrate thorough knowledge of hotel services, rates, and local area to answer inquiries; and resolve guest issues and complaints in a timely, friendly, and efficient manner.
Where is the Guest Reception Agent role at Hilton located?expand_more
Guest Reception Agent at Hilton is based in Ala Wai Foot Path, Kapahulu, East Honolulu, Honolulu, Honolulu County, Hawaii, 96815, United States. This is a on-site role.
Is this Guest Reception Agent job remote, hybrid, or on-site?expand_more
Hilton has listed this Guest Reception Agent role as on-site.
How much experience is required for this Guest Reception Agent role?expand_more
Candidates for Guest Reception Agent at Hilton should have entry level.