Guest Experience Host
Not Disclosed•Full-TimeOn-site
location_on1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States
About the Team
Join Team LEGO at Legoland Discovery Kansas City, where our 31,000+ colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages around the world. We are a fun-loving, energetic Operations Team dedicated to bringing big energy and showing off the LEGO Values every day. Our mission is to create and play together, learning while growing and building your dream career in an environment where children are our role models.
About the Role
As a Guest Experience Host, you will be the spark that turns a visit into an unforgettable adventure. This role exists to ensure every guest interaction spreads smiles, laughter, and joy-filled moments. You will be the face of the attraction, seeking out guests to share nonstop fun vibes while keeping long lines safe, smooth, and stress-free.
Your day-to-day involves maintaining a pristine environment where public areas are clean, tidy, and fully stocked to ensure an awesome first impression. You will follow opening and closing procedures to keep the attraction running like magic, ensuring that the playful atmosphere is preserved from the moment guests arrive until they leave.
Hiring Process
Applications are reviewed on an ongoing basis. Because we may amend or withdraw jobs at any time, we encourage you to apply as soon as possible if you are interested in this role.
Our Culture & Commitment
The LEGO Group strives to create a diverse, dynamic, and inclusive culture of play where everyone feels safe, valued, and that they belong. We are highly committed to equal employment opportunity and equal pay, encouraging applicants from all backgrounds to apply.
We are fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in a Child Safeguarding Background Screening as a condition of the offer. This role is part of a transitional service agreement where Merlin Entertainments facilitates the LEGO Group's recruitment process.
Work location
Work model: On-site
1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States
Kansas City, Missouri
Key Responsibilities
- check_circleSeek out guest interactions to spread fun vibes
- check_circleKeep public areas clean, tidy, and fully stocked
- check_circleFollow opening and closing procedures for the attraction
- check_circleEnsure long lines remain safe, smooth, and stress-free
- check_circleMaintain enthusiastic energy and demonstrate LEGO Values
Requirements
- verified6–12 months of experience in attractions, entertainment, or customer service
- verifiedChild Safeguarding Background Screening
Nice to Have
6–12 months of experience in attractions, entertainment, or customer service.
Benefits & Perks
check_circleComprehensive medical, dental, and vision benefitscheck_circleGenerous paid time offcheck_circleFree entry to world-famous attractions for employee, family, and friendscheck_circleCompany-matched 401(k) savings planTuition assistance and educational reimbursement programs
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Frequently asked questions about Guest Experience Host at Merlin Entertainments
What does a Guest Experience Host at Merlin Entertainments do?expand_more
Day-to-day, the Guest Experience Host at Merlin Entertainments will seek out guest interactions to spread fun vibes; keep public areas clean, tidy, and fully stocked; follow opening and closing procedures for the attraction; and ensure long lines remain safe, smooth, and stress-free.
What are the requirements for this Guest Experience Host role?expand_more
To qualify for the Guest Experience Host at Merlin Entertainments position, applicants should have: 6–12 months of experience in attractions, entertainment, or customer service; and Child Safeguarding Background Screening.
Where is the Guest Experience Host role at Merlin Entertainments located?expand_more
Guest Experience Host at Merlin Entertainments is based in 1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States. This is a on-site role.
Is this Guest Experience Host job remote, hybrid, or on-site?expand_more
Merlin Entertainments has listed this Guest Experience Host role as on-site.
How much experience is required for this Guest Experience Host role?expand_more
Guest Experience Host at Merlin Entertainments typically requires 0.5–1 years of relevant experience at the entry level level.
What category does the Guest Experience Host role belong to?expand_more
Guest Experience Host at Merlin Entertainments is part of the hospitality & catering job category on Recrutus.