General Manager
Not Disclosed•Full-TimeOn-site
location_on17, Stratford Avenue, South Salt Lake, Salt Lake County, Utah, 84115, United States
About IHOP
With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple.
We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!
About the Role
Are you a natural leader who thrives in a high-performance and energetic environment? We are looking for a General Manager to join our team as a full-time leader. In this position, you will be the driving force behind the success of our restaurant, executing annual financial, marketing, guest service, and human resource objectives.
Your day will involve managing the restaurant floor and ensuring regular, meaningful contact with our guests. You will be the first point of contact for any concerns, handling complaints in a professional and timely manner to maintain our high standards. Beyond guest interactions, you will oversee the operational condition of our equipment, building, and premises, ensuring strict compliance with federal regulations and our standard operating procedures.
As a leader, you will focus on the entire guest experience, from ensuring food meets our specifications for recipes and plating to maintaining adequate levels of supplies. You will also be responsible for the recruitment, training, and retention of our team, conducting ongoing coaching and administering compensation plans to foster a positive work environment.
Hiring Process
If you feel that this job is what you're looking for, applying is a piece of cake. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes by following the instructions on this page. Good luck!
Work location
Work model: On-site
17, Stratford Avenue, South Salt Lake, Salt Lake County, Utah, 84115, United States
South Salt Lake, Utah
Key Responsibilities
- check_circleManage the restaurant floor and maintain regular contact with guests
- check_circleEnsure food meets SOP specifications, recipes, and is served at appropriate temperatures
- check_circleOversee operational condition of equipment, building structure, and premises
- check_circleImplement national and local marketing promotions and maintain sanitation practices
- check_circleComplete all required reports and paperwork for proper documentation
- check_circleExecute annual financial, marketing, guest service, and human resource objectives
- check_circleOrder food timely, manage inventory levels, and avoid out-of-stock items
- check_circleHandle guest complaints professionally and ensure they remain within acceptable limits
- check_circleRecruit, train, and retain employees while conducting ongoing coaching
Requirements
- verified2+ years of relevant experience
- verifiedValid driver's license
- verifiedHigh school diploma or equivalent
- verifiedAbility to speak and read English
- verifiedBasic math skills
Benefits & Perks
check_circleHealth insurance for full-time employees
