Front Desk Agent/Night Auditor
Not Disclosed•Full-TimeOn-site
location_on16, Oakland Drive, Warwick on the James, Hilton Village, Newport News, Virginia, 23601, United States
About the Role
We are seeking a Night Auditor to join our team, serving as a vital link between our guests and our operations during overnight hours. In this role, you will accommodate patrons while actively identifying areas for improvement to increase overall efficiency.
Your day-to-day involves registering and assigning rooms to guests, confirming phone and online reservations, and collecting payments from departing guests. You will be the primary point of contact for guest needs, requests, and complaints, ensuring a seamless experience. Additionally, you will maintain accurate records of occupied rooms and guests, while communicating pertinent guest information to designated departments to ensure smooth operations.
Work location
Work model: On-site
16, Oakland Drive, Warwick on the James, Hilton Village, Newport News, Virginia, 23601, United States
Newport News, Virginia
Key Responsibilities
- check_circleRegister and assign rooms to guests
- check_circleConfirm phone and online reservations
- check_circleRespond to guest needs, requests, and complaints
- check_circleCollect payment from departing guests
- check_circleKeep records of occupied rooms and guests
Similar Job Opportunities
Frequently asked questions about Front Desk Agent/Night Auditor at AVDHUT
What does a Front Desk Agent/Night Auditor at AVDHUT do?expand_more
Day-to-day, the Front Desk Agent/Night Auditor at AVDHUT will register and assign rooms to guests; confirm phone and online reservations; respond to guest needs, requests, and complaints; and collect payment from departing guests.
What are the requirements for this Front Desk Agent/Night Auditor role?expand_more
To qualify for the Front Desk Agent/Night Auditor at AVDHUT position, applicants should have: Previous experience in customer service, front desk service, or other related fields.
Where is the Front Desk Agent/Night Auditor role at AVDHUT located?expand_more
Front Desk Agent/Night Auditor at AVDHUT is based in 16, Oakland Drive, Warwick on the James, Hilton Village, Newport News, Virginia, 23601, United States. This is a on-site role.
Is this Front Desk Agent/Night Auditor job remote, hybrid, or on-site?expand_more
AVDHUT has listed this Front Desk Agent/Night Auditor role as on-site.