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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Front Desk
Dental Dreams LLC logo

Front Desk

Not Disclosed•Full-TimeOn-site

location_on342;344, Stevens Street, Highlands, Lowell, Middlesex County, Massachusetts, 01851, United States

Apply Now

About the Team

KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices across the United States, including locations in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We deliver the highest level of patient satisfaction through modern facilities, relying on a talented and dedicated staff as the cornerstone of our success.

About the Role

As a Front Desk Receptionist at our Lowell, MA location, you will join a team focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. You will be the first point of contact for patients, greeting and checking them in while maintaining a clean and professional office environment. Your day will involve answering phones, confirming appointments, verifying dental benefits, and collecting payments. Additionally, you will create insurance claims, submit pre-authorizations, and assist in presenting treatment plans. This role is ideal for someone who thrives in a fast-paced environment and values teamwork and clear communication.

We are also interested in training motivated individuals seeking to become Dental Assistants or Office Managers, offering a pathway for professional growth within our organization.

Equal Opportunity

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Work location

Work model: On-site

location_on

342;344, Stevens Street, Highlands, Lowell, Middlesex County, Massachusetts, 01851, United States

Lowell, Massachusetts

Key Responsibilities

  • check_circleSchedule patient appointments per month and daily patient goals
  • check_circleAnswer phones and confirm appointments
  • check_circleGreet and check-in patients
  • check_circleAccurately verify dental benefits
  • check_circleMaintain detailed patient records in a fast-paced environment
  • check_circleCollect payments, co-payments, and deductibles
  • check_circleCreate insurance claims and submit pre-authorizations to insurance companies
  • check_circleAssist with presenting and/or explaining treatment plans

Requirements

  • verifiedCustomer Service experience
  • verifiedDentrix and/or Eaglesoft (preferred)

Nice to Have

Experience with Dentrix and/or Eaglesoft.

Benefits & Perks

check_circleMedical & Vision Insurancecheck_circleFree dental treatment at our locationscheck_circle401K retirement plancheck_circleLife InsurancePet Insurance
Dental Dreams LLC logo
Company

Dental Dreams LLC

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Entry Level

Job Type

Full-Time

Skills Required

Dentrix

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Frequently asked questions about Front Desk at Dental Dreams LLC

What does a Front Desk at Dental Dreams LLC do?expand_more
A Front Desk at Dental Dreams LLC is responsible for the following: Schedule patient appointments per month and daily patient goals; Answer phones and confirm appointments; Greet and check-in patients; and Accurately verify dental benefits.
What are the requirements for this Front Desk role?expand_more
Dental Dreams LLC is looking for candidates who meet the following requirements: Customer Service experience; and Dentrix and/or Eaglesoft (preferred).
Where is the Front Desk role at Dental Dreams LLC located?expand_more
Front Desk at Dental Dreams LLC is based in 342;344, Stevens Street, Highlands, Lowell, Middlesex County, Massachusetts, 01851, United States. This is a on-site role.
Is this Front Desk job remote, hybrid, or on-site?expand_more
Dental Dreams LLC has listed this Front Desk role as on-site.
How much experience is required for this Front Desk role?expand_more
Candidates for Front Desk at Dental Dreams LLC should have entry level.
What skills do you need for the Front Desk role at Dental Dreams LLC?expand_more
Key skills for Front Desk at Dental Dreams LLC include Dentrix; and Eaglesoft.
What category does the Front Desk role belong to?expand_more
Front Desk at Dental Dreams LLC is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Eaglesoft
US privacy notice
Accessibility