Fire Alarm Technician

About the Role

We are seeking skilled Fire Alarm Service Technicians and Inspectors to join our team. In this role, you will be the frontline guardian of life safety systems, responsible for inspecting, testing, servicing, troubleshooting, and repairing fire alarm systems across a diverse portfolio of clients.

Inspectors will lead the charge on scheduled inspections and testing, while Service Technicians will respond to both routine and emergency service requests. You will perform in-depth troubleshooting, repairs, and equipment replacements, often requiring you to program fire alarm systems or low-voltage systems including nurse call, access control, security, or CCTV. Your work involves interpreting complex blueprints, diagrams, schematics, and operational manuals to resolve problems through research and multiple alternatives.

A significant part of your day will involve interacting with building owners and other contractors. You will assist customers on-site with questions and concerns in a timely, professional manner, using tact and diplomacy to navigate complex situations. You will also keep management informed of project status and ensure all company paperwork is completed accurately.

Physical Environment

This role is active and requires physical agility. You will frequently work in unusual or difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 60 feet, as well as working within ducts, crawl spaces, and above ceilings. The job involves performing physical labor, including carrying and moving equipment and tools, with lifting capabilities up to 75 lbs required.

Why Join Us?

We are a company experiencing double-digit growth with a constantly expanding range of products and vertical markets. This momentum creates unlimited growth opportunities, offering new avenues for advancement and promotion within our organization. We value our people and support their well-being through a comprehensive benefits package, including:

• Financial Security: A 401(k) plan with matching contributions.
• Work-Life Balance: 8 paid holidays and 10 PTO days that grow with your career, plus weekly paydays every Friday.
• Health & Wellness: Reduced-cost medical, dental, and vision coverage, a Flexible Spending Account, and access to an Employee Assistance Program with over 10,000 providers for face-to-face or telehealth counseling.
• Community & Perks: Employee appreciation lunches, holiday celebrations, department activities, outings, and pet insurance options.

Our Commitment to Diversity

CSI is an equal opportunity employer. We are committed to creating an inclusive environment where all individuals are treated with respect. We will not unlawfully discriminate against qualified applicants or employees based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity, sexual orientation, marital status, military service, disability, or any other protected classification. When legally required, we will reasonably accommodate employees and applicants with disabilities to ensure they can perform the essential functions of the position safely and competently.