Field Service Technician - HW
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About the Team
We are a global community of more than 72,000 dedicated Healthineers across 70 countries. As a leader in medical technology, we constantly push boundaries to create better outcomes and experiences for patients, regardless of where they live or what health issues they face. Our inspiring and caring environment celebrates diversity and individuality, encouraging everyone to step beyond their comfort zone while fostering professional and personal growth.
About the Role
The Field Service Representative (FSR) serves as the primary contact for Varian Medical Systems (VMS) customer service and repair needs, ensuring that critical medical equipment operates efficiently at all times. This field-based role requires you to represent VMS in your designated territory, acting as the bridge between our technical capabilities and our customers' needs.
You will be responsible for troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on Linear Accelerators and associated medical equipment. The role demands a high level of professional communication with your team, customers, management, and sales colleagues. You will work proactively to maintain systems throughout your service region, often performing specific periodic and preventative maintenance activities outside of normal business hours. Success in this position requires managing your own schedule effectively, escalating incidents when necessary, and maintaining rigorous administrative duties, including work orders and expense reports.
Hiring Process & Application
To apply, please create a profile in our talent community where you can upload your CV. This allows us to track your interest and alert you when relevant positions become open. We ask that you do not send your CV or resume directly via email.
Location Requirement: This is a field-based position requiring onsite work at local customer locations. Candidates must live within close proximity to Blacksburg, VA, or be willing to relocate.
Safety & Compliance: This role is governed by our Fleet Safety Policy. To be eligible, applicants must hold a valid driver's license in their state of residence and may not have prior DUI/DWI convictions or pending charges. Additionally, you must meet all Vendor Credentialing requirements necessary to access client sites, which may include background checks, drug screens, and specific immunizations.
Equal Opportunity & Culture
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. We consider qualified applicants regardless of their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, veteran status, or other categories protected by law.
We are committed to providing reasonable accommodations for persons with disabilities throughout the application and interview process. If you require an accommodation, please fill out the accommodations form on our career site or contact our HR People Connect Center.
Note: We care about your data privacy and take compliance with GDPR and other data protection legislation seriously. We also strictly comply with US export control laws.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleProactively perform periodic and preventative maintenance on Linear Accelerators outside normal business hours
- check_circleEscalate incidents and request assistance from tenured representatives or leadership when necessary
- check_circleMaintain vendor credentialing status and compliance with customer site access requirements
- check_circleCommunicate required follow-up actions to primary assigned representatives
- check_circleManage daily and weekly schedules to effectively perform maintenance across the service region
- check_circleComplete and submit field service work orders, expense reports, and manage parts documentation
- check_circleTroubleshoot, repair, install, upgrade, and perform preventative maintenance on medical equipment
Requirements
- verifiedHS Degree or Equivalent
- verifiedVocational training or military experience with electronics preferred
- verifiedValid driver's license in state of residence
- verifiedNo prior DUI/DWI convictions or pending charges
- verifiedLegal authorization for employment in the United States
- verifiedAbility to meet vendor credentialing requirements (background checks, drug screens, immunizations, TB testing)
Nice to Have
Vocational training or military experience with electronics. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) retirement plancheck_circleLife insurancecheck_circleLong-term and short-term disability insurancePaid parking and public transportation
Similar Job Opportunities
Frequently asked questions about Field Service Technician - HW at Siemens Healthineers
What does a Field Service Technician - HW at Siemens Healthineers do?expand_more
In this Field Service Technician - HW at Siemens Healthineers role, you will proactively perform periodic and preventative maintenance on linear accelerators outside normal business hours; escalate incidents and request assistance from tenured representatives or leadership when necessary; maintain vendor credentialing status and compliance with customer site access requirements; and communicate required follow-up actions to primary assigned representatives.
What are the requirements for this Field Service Technician - HW role?expand_more
Siemens Healthineers is looking for candidates who meet the following requirements: HS Degree or Equivalent; Vocational training or military experience with electronics preferred; Valid driver's license in state of residence; No prior DUI/DWI convictions or pending charges; Legal authorization for employment in the United States; and Ability to meet vendor credentialing requirements (background checks, drug screens, immunizations, TB testing).
Where is the Field Service Technician - HW role at Siemens Healthineers located?expand_more
Field Service Technician - HW at Siemens Healthineers is based in Planifyr. This is a on-site role.
Is this Field Service Technician - HW job remote, hybrid, or on-site?expand_more
Siemens Healthineers has listed this Field Service Technician - HW role as on-site.
How much experience is required for this Field Service Technician - HW role?expand_more
Candidates for Field Service Technician - HW at Siemens Healthineers should have mid level.
What skills do you need for the Field Service Technician - HW role at Siemens Healthineers?expand_more
Key skills for Field Service Technician - HW at Siemens Healthineers include Digital Multimeter; Digital Oscilloscope; Microsoft Word; Excel; Powerpoint; Workday; Erp; and Linear Accelerators.
What category does the Field Service Technician - HW role belong to?expand_more
Field Service Technician - HW at Siemens Healthineers is part of the engineering job category on Recrutus.